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OpinionWell
Rank
16th
Out of 700

Sheraton Universal

Average Price: $215  
 
Hotel Class:
333 Universal Hollywood Drive
Los Angeles, 91608 View map  
4-Star Hotel Rank: 9 of 45
Average review rating: 3.1
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (35) , Travelocity (2) , TripAdvisor (444)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 9 comments. 
The following words were used in comments with Lack:
families (2)   guest (2)   hotel (2)   lacking (9)   management (2)   room (2)   service (2)    
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1. The lobby bar lacks character and is situated in the middle of the main foyer and there is only one shop which offers the standard gift and traveller's supplies.
"Mid-range hotel with good location for attractions " Read full review on TripAdvisor   8/10/2011 Vote      
2. It is sad that a hotel within the SPG family lacks proper management, upkeep of technology, quality control and time management so that all guests are treated fairly and their needs are met.
"This hotel was a star among local hotels but not anymore " Read full review on TripAdvisor   8/1/2011 Vote      
3. now, we are tired and frustrated by the lack of knowledge by employees.
"I'm trying to reach a CEO or manager of Sheraton Universal Hotel Please! " Read full review on TripAdvisor   7/30/2011 Vote      
4. The only issue I had was the lack of airflow.
"Good place to stay if visiting Universal Studios " Read full review on TripAdvisor   6/17/2011 Vote      
5. The main problem with the hotel in the guest room as well as in the Terrace Room where I attended a cocktail reception was the lack of functioning A/C.
"Plusses and Minuses " Read full review on TripAdvisor   2/8/2011 Vote      
6. Bathroom was okay, but counterspace was lacking for a family of four.
"Good choice for Universal/Hollywood " Read full review on TripAdvisor   8/26/2010 Vote      
7. )The service, or lack there of is atrocious.
"Absolutely brutal, disgusting, filfthy disgrace to SPG - dump " Read full review on TripAdvisor   9/15/2007 Vote      
8. Third, customer service was completely lacking.
"What a pitiful hotel--bad room, no a/c, and poor service " Read full review on TripAdvisor   7/21/2006 Vote      
9. The Sheraton`s restuarant has pleasant waiters, but the menu is lacking.
"I`ve had better... " Read full review on TripAdvisor   8/17/2004 Vote      
   
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