Holiday Inn Los Angeles, Los Angeles, Complaint

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Rank

55th

Out of 700

Holiday Inn Los Angeles	Average Price: $136 Check Rates

Hotel Class:

9901 La Cienega Boulevard

Los Angeles, 90045 View map

2-Star Hotel Rank: 7 of 83
Average review rating: 3.02

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (105) , Travelocity (3) , TripAdvisor (244) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
complaints (11) condition (2) desk (2) expectation (2) not (2) room (2) staff (4)

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1. The front desk staff just ignored my complaint and the housekeeping staff doesnt refresh the toiletry.

"It sucks! Never stay here one more time! " Read full review on TripAdvisor 12/25/2011 Vote

2. My only real complaint would be that there were no towels available in the fitness center.

"nice airport hotel " Read full review on TripAdvisor 10/15/2011 Vote

3. I have no complaints.

"GREAT hotel! " Read full review on TripAdvisor 10/10/2011 Vote

4. I have never actually even had a complaint about a hotel's cleaniness.

"Absolutely Disgusting! " Read full review on TripAdvisor 8/4/2011 Vote

5. So the view of traffic and rooftops festooned with air-conditioning units isn't great? What do you expect? So there's nowhere to walk to? What do you expect? I have no complaints at all, except perhaps for the very strange waiting at dinner.

"EXACTLY WHAT YOU'D EXPECT " Read full review on TripAdvisor 3/20/2010 Vote

6. My only complaint was that the air conditioning was also too strong when it came on.

"Nice, competent hotel that's comfortable " Read full review on TripAdvisor 10/3/2009 Vote

7. No complaint about the staff.

"So so " Read full review on TripAdvisor 1/8/2008 Vote

8. Overall I had no complaints about my stay and the staff was always very courteous and helpful.

"Convenient location near LAX " Read full review on TripAdvisor 8/4/2007 Vote

9. When asked for a new room, the front desk associate indicated they were sold out but did not offer a solution to the dirty room complaint.

Read full review on MyTravelGuide 6/14/2005 Vote

10. I am not sure what the complaint was about the shuttle to the airport.

"Good Value " Read full review on TripAdvisor 5/12/2005 Vote