InterContinental Los Angeles Century City, Los Angeles, Problem

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Rank

4th

Out of 700

InterContinental Los Angeles Century City	Average Price: $392 Check Rates

Hotel Class:

2151 Avenue of the Stars

Los Angeles, 90067 View map

4-Star Hotel Rank: 2 of 45
Average review rating: 4.25

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (32) , MyTravelGuide (66) , Travelocity (4) , Expedia (29) , TripAdvisor (347) , BedBugRegistry (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (3) annoy (7) arrogant (3) bad (38) big deal (3) bit dated (4) broken (5) complain (15) complaint (11) dated (14) difficult (4) dingy (3) dirty (9) disappoint (23) downside (8) expensive (69) gross (3) hard (12) hassle (4) horrible (8) inconvenient (3) issue (23) lack (9) lazy (3) loud (11) mess (3) mistake (6) negative (14) noise (8) noisy (6) outrageous (4) overpriced (8) poor (14) pricey (15) problem (27) ridiculous (12) rude (10) sadly (3) shock (7) smell (11) smoker (3) terrible (7) tiny (6) uncomfortable (4) unfortunate (9) unfriendly (3) unpleasant (3) weird (3) worn (7) wrong (12)

Problem

Appears in 30 comments.

The following words were used in comments with Problem:
apartments (2) desk (3) gym (2) hotel (7) huge (2) loud (2) management (5) most (2) night (2) not (12) park (2) room (6) service (2)

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1. The gym is simply fantstic with a variety of amenities for the regular gym rat, we did not run into the crowded problem of other travellers and we were here for a week during spring break.

"Really a great place to stay, and after the refurb.... " Read full review on TripAdvisor 4/11/2012 Vote

2. Did get a chance to meet and let the GM know, (after 5 days) all problems I encountered, and he assured me he is striving to bring the standards up.

"Great product, poorly presented " Read full review on TripAdvisor 1/7/2012 Vote

3. 00 am because i had heard nothing more, and in fact I was wrong Blanca was not the rudest most arrogant person you would ever meet, this title goes to Tim, who was today's duty manager, but he had no idea, of any problems, and in fact found it quite funny.

"Great product, poorly presented " Read full review on TripAdvisor 1/7/2012 Vote

4. I stayed in one of the Luxury suites, which was very nice, did have a problem with the A/C which I reported 3 times, before a engineer came, just before I was going out for a dinner reservation and decided not much he could do, he said he would report in to Duty Manager, and we went out, when we returned at 11.

"Great product, poorly presented " Read full review on TripAdvisor 1/7/2012 Vote

5. we had one huge problem at the begining that our rooms were situated about 300 yards apart.

"Lovely Start but shame about the Rooms " Read full review on TripAdvisor 12/11/2011 Vote

6. It was 5 miles or so to most things, and while the hotel will take you to a shopping mall - LA traffic is a major problem if you are short on time.

"5 star staff, 4 star facilities " Read full review on TripAdvisor 9/28/2011 Vote

7. So, the mentality is that you wait for an incident to happen and then you address the problem Like closing the gate after the horse has escaped.

"NICE HOTEL BUT CHECK IN WAS A NIGHTMARE AND FOOD WAS TERRIBLE " Read full review on TripAdvisor 9/3/2011 Vote

8. I mentioned this to the front office and they put me through to security and they indicated to me they did not think it was a problem as the hotel was in a safe area.

"NICE HOTEL BUT CHECK IN WAS A NIGHTMARE AND FOOD WAS TERRIBLE " Read full review on TripAdvisor 9/3/2011 Vote

9. I did not have any problems, nor did I have to deal with loud mouth, but another guest did and I had the pleasure of hearing loud mouth get snippy.

"The ONLY hotel I would consider staying in LA! " Read full review on TripAdvisor 9/2/2011 Vote

10. I spoke with a manager about it and the problem was immediately rectified by manager dSteve Choe Ever since, I have used this hotel as my de facto West Coast home base for all of my entertainment-related client activities.

"A hotel staff that knows how to make you feel at home. " Read full review on TripAdvisor 8/8/2011 Vote