InterContinental Los Angeles Century City, Los Angeles, Complain

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OpinionWell
Rank

4th

Out of 700

InterContinental Los Angeles Century City	Average Price: $392 Check Rates

Hotel Class:

2151 Avenue of the Stars

Los Angeles, 90067 View map

4-Star Hotel Rank: 2 of 45
Average review rating: 4.25

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (29) , MyTravelGuide (66) , Travelocity (4) , TripAdvisor (347) , YahooTravel (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 16 comments.

The following words were used in comments with Complain:
coffee (2) excellent (3) good (2) hotel (2) much (2) park (2) room (3) service (3) suite (2) useful (2)

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1. Anyway, she gave us a Junior suite which only had one bed, so we complained again and got free parking and a king suite which was amazing.

"They messed up our booking so upgraded us.... " Read full review on TripAdvisor 11/30/2011 Vote

2. We complained and security knocked on the door and eventually went in and turned the TV off.

"Loved this hotel, but stay away from rooms with adjoining doors " Read full review on TripAdvisor 9/22/2011 Vote

3. Could I have called and complained? Yes.

"You Can't Polish A Turd! " Read full review on TripAdvisor 6/30/2011 Vote

4. Yes, the old saying is true, people complain when service is bad and rarely when it's good.

"You Can't Polish A Turd! " Read full review on TripAdvisor 6/30/2011 Vote

5. I also know others had complained about the parking charges if you had a rental; I read that and opted to use the courtesy car-it was perfect for what we needed but realize that may not be the case for everyone.

"Terrific stay! Staff---amazing! " Read full review on TripAdvisor 3/17/2011 Vote

6. Had no complains about the room.

"Upscale hotel with a good location! " Read full review on TripAdvisor 7/26/2010 Vote

7. This a very short review because there was nothing much to complain about.

"The best " Read full review on TripAdvisor 7/5/2010 Vote

8. Nothing to complain about, we had an excellent stay here.

"Would definitely stay here again! " Read full review on TripAdvisor 12/15/2009 Vote

9. Last, the hotel never left coffee containers for the in-room coffee maker until I finally started to complain loudly on the third day (at which point they pointedly left more than a person could use on a table in the middle of the room rather than by the coffeemaker).

"The Old Girl is showing her age a bit " Read full review on TripAdvisor 10/26/2009 Vote

10. However, at 95 bucks, I cant complain much.

"Nice Room - NO Hot Water " Read full review on TripAdvisor 5/16/2009 Vote