Sheraton Key West, Key West, Problem

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Rank

2nd

Out of 168

Sheraton Key West	Average Daily Rate: NA Check Rates

Hotel Class:

2001 South Roosevelt Boulevard

Key West, 33040 View map

3-Star Hotel Rank: 2 of 49
Average review rating: 3.97

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (83) , MyTravelGuide (108) , TripAdvisor (142) , YahooTravel (30)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (3) a little on the small side (1) annoy (1) appalled (1) bad (14) badly (2) bed bugs (3) big deal (2) broke (6) broken (5) bug (2) chipped (2) complain (7) complaint (4) damper (2) dated (2) difficult (1) dirty (6) disappoint (10) disgust (3) expensive (20) filthy (4) hard (2) horrible (6) ignored (3) inconvenient (4) issue (8) lack (3) mad (2) mistake (2) nasty (3) negative (3) noise (10) noisy (3) overpriced (7) pricey (9) problem (19) rude (7) slow (1) smell (8) stained (6) subpar (1) terrible (7) tiny (2) unfortunate (3) urine (2) was a joke (1) worn (5) worst (4) wrong (5)

Problem

Appears in 31 comments.

The following words were used in comments with Problem:
beach (2) bed (3) breakfast (2) bus (2) clean (2) double (2) families (2) hotel (10) internet (3) liked (2) never (4) not (13) pool (2) renovation (2) room (7) service (3) shuttle (3) size (2) stains (2) useful (3)

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1. My only problem was not being able to log on to the Internet in my room, but there was a cafe downstairs to use and most rooms had good connection.

"sign me up next year " Read full review on Expedia 8/5/2010 Vote

2. I called the day before to ensure that we would have a room with two double beds, they said it was not a problem, when we got there the man told us that we would have one king size bed and that the lady before should not have confirmed two doubles for us.

"Loved Key West! " Read full review on Expedia 7/22/2009 Vote

3. Many people were having difficulties with their rooms at the same time that I was having a problem.

"Warning Warning Warning " Read full review on YahooTravel 7/17/2009 Vote

4. When I was leaving there was someone from Orkin saying that they do have a huge problem in this hotel.

Read full review 7/8/2009 Vote

5. The only problem was internet connection.

"Family oriented hotel " Read full review on Expedia 7/7/2009 Vote

6. The office never admitted that it was a problem.

Read full review on MyTravelGuide 6/21/2009 Vote

7. I found out from the bartender that almost the entire hotel had problems with accessing the Internet the week prior to our visit.

Read full review on MyTravelGuide 6/21/2009 Vote

8. Hotel provides an hourly shuttle bus to town which has to be booked in advance (including return) which could be a problem if the hotel is busy.

"Sheraton Key West " Read full review on TripAdvisor 11/9/2008 Vote

9. Only problem we had was that one day our room was not serviced properly clean towels provided but bed left unmade and coffee maker not cleaned out.

"Sheraton Key West " Read full review on TripAdvisor 11/9/2008 Vote

10. Later on, they had problems in the check-out as the hotel tried to charge an extra breakfast.

"Nice hotel in a horrible beach " Read full review on TripAdvisor 8/21/2008 Vote