Sunset Key, Key West, Lack

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OpinionWell
Rank

19th

Out of 168

Sunset Key	Average Daily Rate: NA Check Rates

Hotel Class:

245 Front Street

Key West, 33040 View map

4-Star Hotel Rank: 6 of 16
Average review rating: 4.09

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (53) , MyTravelGuide (18) , Expedia (60) , TripAdvisor (86)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Lack	Appears in 10 comments.

The following words were used in comments with Lack:
amenity (2) hotel (4) lacking (10) not (2) problem (2) room (2) service (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The fresh muffins and fruit that came in the morning were wonderfully delicious, but the lack of coffee was annoying.

"Beautiful location, just okay service... " Read full review on TripAdvisor 3/15/2009 Vote

2. Our only real complaint about the room was the lack of a DVD player.

"Pleased Overall with the Westin Key West " Read full review on TripAdvisor 1/4/2009 Vote

3. In my opinion, this hotel should be rated a high 3 or low 4 star hotel, given the lack of amenities and services.

"Nowhere near a 5 or 4 star "resort" " Read full review on TripAdvisor 12/1/2008 Vote

4. I was extremely disappointed with the hotel and it's lack of amenities.

"Nowhere near a 5 or 4 star "resort" " Read full review on TripAdvisor 12/1/2008 Vote

5. --did not report due to lack of time on vacation to go thru all the confusion and time to change rooms, etc.

"westin hotel, front st., key west fl.` " Read full review on Expedia 9/23/2008 Vote

6. Our second cottage (we had to move because of flight problems and a lack of vacancy in our first cottage) was a three bedroom that was spacious but dark and very very much in need of a makeover.

"you pay for the beach and water access " Read full review on TripAdvisor 8/24/2008 Vote

7. The service was a little lacking.

"Great Trip in Key West " Read full review on TripAdvisor 12/22/2007 Vote

8. The stay was nice, but not worth the money because of the lack of service.

"Beautiful Place, but Service Issues " Read full review on TripAdvisor 10/3/2006 Vote

9. The bed was great though, but this didn't at all make up for everything this hotel is lacking.

"Not at all like a 4 star hotel! Employees are very unprofessional. No service was given at anytime. " Read full review on Expedia 7/26/2006 Vote

10. The service people otherwise were delighful; albeit they were embarrased by the lack of management vision about this horrible problem.

"High Potential - Major Problems " Read full review on YahooTravel 7/17/2004 Vote