Sunset Key, Key West, Complain

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OpinionWell
Rank

19th

Out of 168

Sunset Key	Average Daily Rate: NA Check Rates

Hotel Class:

245 Front Street

Key West, 33040 View map

4-Star Hotel Rank: 6 of 16
Average review rating: 4.09

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (60) , MyTravelGuide (18) , TripAdvisor (86) , YahooTravel (53)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) bad (6) badly (1) bare (1) broken (3) bug (2) chipped (1) complain (6) complaint (6) cramped (2) dated (2) dirt (1) dirty (6) disappoint (14) disgruntle (1) downside (2) expensive (10) hard (4) horrible (2) inconvenient (2) issue (9) lack (6) lazy (2) loud (2) negative (3) noise (8) poor (3) pricey (3) problem (16) rude (3) shame (1) shock (1) slow (1) smell (1) snooty (1) stained (4) subpar (1) tear (1) terrible (1) tiny (6) too small (2) unacceptable (2) unfortunate (1) unfriendly (1) unhappy (1) unhelpful (1) was a joke (1) worn (1) worst (2) wrong (1)

Complain

Appears in 6 comments.

The following words were used in comments with Complain:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. they didn't offer any apology and the desk clerk started laughing when I complained.

"Clean, but not a great view " Read full review on YahooTravel 4/26/2009 Vote

2. I complained and gee, they knocked off a whole $30.

"Clean, but not a great view " Read full review on YahooTravel 4/26/2009 Vote

3. I had been a bit concerned about some of the recent reviews due to renovations, but after staying here, I can't imagine what there would be to complain about.

"Perfect place to stay in Key West " Read full review on TripAdvisor 4/20/2009 Vote

4. We travel w/sound machines in each room, so we never complain about noise, not that I heard any.

"Great hotel for Key West " Read full review on TripAdvisor 4/13/2009 Vote

5. When we turned in our keys at the Westin, we waited in line behind two other unhappy, complaining customers.

"Not worthy of the Westin name. " Read full review on TripAdvisor 3/6/2009 Vote

6. We spent nine days at the hotel and can't complain about anything at all.

"Key West Getaway " Read full review on YahooTravel 6/5/2007 Vote