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Rank
19th
Out of 168

Sunset Key

Average Daily Rate: NA  
 
Hotel Class:
245 Front Street
Key West, 33040 View map  
4-Star Hotel Rank: 6 of 16
Average review rating: 4.09
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (60) , MyTravelGuide (18) , TripAdvisor (86) , YahooTravel (53)
SAFE TO BOOK ? (1/5 issues found)
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Issue
Appears in 10 comments. 
The following words were used in comments with Issue:
bedroom (2)   polite (2)   service (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I hope the service issues are temporary and I will write it off as unfortunate timing for us.
"Very nice resort - Expensive but certainly worth it " Read full review on TripAdvisor   4/26/2009 Vote      
2. I politely explained our issues to the front desk clerk, who politely explained to me that they'd have to nick me an additional $100 for the early checkout.
"Not worthy of the Westin name. " Read full review on TripAdvisor   3/6/2009 Vote      
3. But, the only issue we had was that the restaurant was closed for inside dining.
"GREAT PLACE TO UNWIND AND RELAX " Read full review on Expedia   3/4/2009 Vote      
4. initially our room had a plumbing maintence issue.
"Very Nice Key West Hotel Option " Read full review on Expedia   2/3/2009 Vote      
5. Oh, and we were confronted with a huge cockroach on the wall one afternoon, but after getting rid of it we had no other bug issues.
"Pleased Overall with the Westin Key West " Read full review on TripAdvisor   1/4/2009 Vote      
6. Despite the technical issues, the people there are very nice and try their best to be of service.
"Family Really Liked This Hideaway " Read full review on TripAdvisor   11/29/2007 Vote      
7. Had chronic key card issues (which staff admits happen a lot).
"Best three-day weekend getaway ever " Read full review on TripAdvisor   6/2/2007 Vote      
8. Cottages are spacious and well laid out (we had a two-bedroom, all on one level - the three-bedrooms are up-and-down, so be forwarned if any issues with stairs).
"Best three-day weekend getaway ever " Read full review on TripAdvisor   6/2/2007 Vote      
9. However the service issues become a mute point when you are sitting on your wrap around deck looking out on the ocean drinking some wine, enjoying a book with the birds and the breeze the only thing you hear.
"We can't wait to go back! " Read full review on YahooTravel   5/28/2007 Vote      
10. I cannot believe management allows these issues to go on.
"Great Place, Bad Service " Read full review on TripAdvisor   1/31/2006 Vote      
   
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