The Ritz-Carlton, Denver, Denver, Problem

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Rank

11th

Out of 289

The Ritz-Carlton, Denver	Average Price: $386 Check Rates

Hotel Class:

1881 Curtis Street

Denver, 80202 View map

4-Star Hotel Rank: 7 of 16
Average review rating: 4.65

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , Travelocity (4) , TripAdvisor (173)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (2) apologetic (2) awful (5) bad (10) big deal (1) broken (4) chipped (2) complain (7) complaint (8) dated (1) difficult (1) dirty (3) disappoint (20) disgust (1) disturbing (4) downside (5) errors (1) expensive (8) filthy (1) flaws (1) furious (1) hard (6) horrible (2) inconvenient (2) issue (7) lack (3) loud (2) mediocre (2) mess (1) mistake (5) negative (3) outrageous (1) poor (4) poorly (2) pricey (3) problem (16) rock (2) shock (2) slow (2) smell (7) sophisticated (2) stain (1) sub par (1) terrible (8) tiny (5) uncomfortable (3) unfortunate (5) worn (1) worst (4) wrong (5)

Problem

Appears in 14 comments.

The following words were used in comments with Problem:
cares (2) few (2) hotel (4) night (4) not (3) room (3) shower (2)

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1. I had a similar problem at a Ritz property in Hawaii, so now I always check.

"One huge problem...but otherwise an outstanding visit! " Read full review on TripAdvisor 10/8/2011 Vote

2. Although they had a hard time getting our steak cooked properly, they did everything they could to make up for the problem including paying for dinner and buying us Brunch the next morning.

"" What you expect from a Ritz " " Read full review on TripAdvisor 9/1/2011 Vote

3. Not sure if a lot of people were showering or there was a problem, but I will overlook it as the shower was great the night before, and when I told the front desk, they were very apologetic.

"Great Hotel, including the Spa and Restaurant " Read full review on TripAdvisor 7/24/2011 Vote

4. The room had a lot of problems that added up over my 5 night stay.

"ok stay but not up to "Ritz" standards " Read full review on TripAdvisor 5/25/2011 Vote

5. When I told them the problems, they acted like nothing happened and still charged us 250 for the room.

"Terrible Ritz Experience " Read full review on TripAdvisor 1/1/2010 Vote

6. If the service at the Ritz were really as good as they claim, they should have checked to see that the problem customers were staying an additional night and should have offered to move us to another floor.

"Nothing Special " Read full review on TripAdvisor 8/4/2009 Vote

7. Remember if you have a problem at this hotel management just does not care.

"Failure to Communicate. Insult to Injury " Read full review on TripAdvisor 5/22/2009 Vote

8. 95 bottle of Champagne, and a very nice hand written not apologizing for the problems from the previous night.

"Failure to Communicate. Insult to Injury " Read full review on TripAdvisor 5/22/2009 Vote

9. A call to maintenance had someone up quickly to locate the problem and fix it.

"Fine property; service needs work " Read full review on TripAdvisor 4/25/2009 Vote

10. Though I had a few problems with the phones/internet in my room, I wouldn't hesitate to recommend the hotel.

"Impressed " Read full review on Expedia 10/30/2008 Vote