The Ritz-Carlton, Denver, Denver, Mistake

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Rank

11th

Out of 289

The Ritz-Carlton, Denver	Average Price: $386 Check Rates

Hotel Class:

1881 Curtis Street

Denver, 80202 View map

4-Star Hotel Rank: 7 of 16
Average review rating: 4.65

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , Travelocity (4) , TripAdvisor (173)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 6 comments.

The following words were used in comments with Mistake:
checkout (2) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. What a mistake.

"Failure to Communicate. Insult to Injury " Read full review on TripAdvisor 5/22/2009 Vote

2. The final mistake was that even though my booking included a guaranteed 4p checkout (something that I specifically addressed during check-in because we were going to stay late and I needed to take my friend directly from the hotel to the airport for an early evening flight), our keys stopped working at noon (standard checkout time).

Read full review on TripAdvisor 3/4/2009 Vote

3. And to even comment that you wouldn`t charge me for your hotel`s mistake.

"When it rains, it pours here... " Read full review on TripAdvisor 9/1/2008 Vote

4. I politely informed Marco, the same front desk associate that gave us our keys, that a mistake had been made and we were given a king room instead of the 2 queens that we had been confirmed.

"When it rains, it pours here... " Read full review on TripAdvisor 9/1/2008 Vote

5. 1 minute later I was told that the management was very sorry about that 'mistake' and we were upgraded (for no extra fee) to a suite.

"Perfect all the way " Read full review on TripAdvisor 7/30/2008 Vote

6. Check-In and Out - Placed in a handicapped roomCleanliness - GoodService - Good, could not anticipate needs, Made mistakes and sometimes tried to make up for mistakesRestaurant/Bar - Elways was goodAge - New and Nice.

"Not as good as expected " Read full review on TripAdvisor 7/20/2008 Vote