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Rank
15th
Out of 453

West End Hotel Dallas

Average Price: $163  
 
Hotel Class:
1015 Elm Street
Dallas, 75202 View map  
3-Star Hotel Rank: 6 of 88
Average review rating: 3.36
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (35) , MyTravelGuide (20) , Travelocity (7) , TripAdvisor (255) , YahooTravel (7)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 9 comments. 
The following words were used in comments with Lack:
area (2)   breakfast (3)   extra (2)   free (5)   hot (2)   hotel (3)   lacking (9)   not (2)   park (2)   shower (2)   staff (2)   useful (2)    
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1. What the staff lacks in knowledge seems to be made up by their friendliness and enthusiasm.
"Good value, so so service " Read full review on TripAdvisor   1/27/2012 Vote      
2. The vanity/sink area was so small I had to put a towel on the floor and use the toilet seat due to lack of vanity space.
"Good bed, LOUD A/C, tiny bathroom. A bit iffy in spots. " Read full review on TripAdvisor   11/4/2011 Vote      
3. However, the room lacked a safe.
"Not Bad But Needs Improvement " Read full review on TripAdvisor   9/23/2010 Vote      
4. The operate a buffet breakfast and lunch which lacked variety.
"Not your typical Crowne Plaza " Read full review on TripAdvisor   7/8/2010 Vote      
5. But it's the lack of service and attention that really makes the difference here:When I tried to check in, they had no record of my reservation and were booked solid.
"Average Hotel with substandard service " Read full review on TripAdvisor   7/7/2010 Vote      
6. Parking is the issue or I guess lack thereof.
"Older hotel, not as bad as it looks. " Read full review on TripAdvisor   9/15/2008 Vote      
7. The staff was really friendly and the hotel had lots of perks that made up for the lack of charm, such as free wifi, free hot breakfast, and free shuttle.
Read full review on MyTravelGuide   2/26/2008 Vote      
8. 00 per day and off-site parking would be difficult to find, and possibly not very secure based on the area of downtown in which the hotel is located; the building itself is, for lack of a better word, tired and in need of remodeling; the bed comforter was simply a thin white coverlet; the bathtub/shower did not drain adequately, causing significant amounts of water to accumulate while showering; the hall carpets were noticeably stained; the television was well-used and showed a blurred picture; the ice machine worked only intermittenly; and the hot breakfast was more limited in its offerings on Sunday morning.
"Disappointed " Read full review on TripAdvisor   11/27/2007 Vote      
9. THE EXTRAS: These extras were a nice gesture and a way to make up for all the hotel was lacking:i) free internet access on a computer in the lobby with a free printer to print of directions etc.
"Not Worth It! Don`t Do It! " Read full review on TripAdvisor   2/28/2006 Vote      
   
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