Back to search results
OpinionWell
Rank
3rd
Out of 26

Franklin Hotel

Average Price: $395  
 
Hotel Class:
311 West Franklin
Chapel Hill, 27516 View map  
0-Star Hotel Rank: 2 of 12
Average review rating: 4.07
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (2) , TripAdvisor (91) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 12 comments. 
The following words were used in comments with Problem:
apology (4)   desk (4)   experience (2)   hotel (3)   incompetence (2)   not (4)   park (3)   recommend (2)   room (3)   sincere (2)   wondering (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Parking was also a problem and we had to park further away in an overflow parking lot.
"Bad Experience " Read full review on TripAdvisor   5/7/2012 Vote      
2. Because of a function in the hotel, I did have some problems sleeping because of noise, but upon request, the MOD moved me, personally, to another room at a time that fit my schedule.
"Great little hotel, great bedding, responsive staff, top location " Read full review on TripAdvisor   4/3/2012 Vote      
3. The bath was small and one could not simultaneously open the shower door and the door to the bathroom; a design problem.
"Less than meets the eye " Read full review on TripAdvisor   8/4/2011 Vote      
4. Any minor problems that we had were quickly and satisfactorily addressed.
"Stayed for business but almost sorry to leave! " Read full review on TripAdvisor   7/28/2011 Vote      
5. Other than the wonderful bellcap Warren who had seen us throughout the day and sincerely apologized for the problems, there was no apology from anyone at the front desk or any explanation as to why they did not have a room available for us.
"Didn't Have Our Room Available " Read full review on TripAdvisor   2/28/2011 Vote      
6. Overall, I cannot recommend this hotel based on our experience - the front desk bordered on incompetent and was wholly unapologetic for the problems we experienced.
"Didn't Have Our Room Available " Read full review on TripAdvisor   2/28/2011 Vote      
7. Other than the wonderful bellcap Warren who had seen us throughout the day and sincerely apologized for the problems, there was no apology from anyone at the front desk or any explanation as to why they did not have a room available for us.
"Didn't Have Our Room Available " Read full review on TripAdvisor   2/28/2011 Vote      
8. Overall, I cannot recommend this hotel based on our experience - the front desk bordered on incompetent and was wholly unapologetic for the problems we experienced.
"Didn't Have Our Room Available " Read full review on TripAdvisor   2/28/2011 Vote      
9. Staff and maintainance tried, but were unable to fix the problem.
"Great Location, Friendly staff, not equipped for cold weatehr " Read full review on TripAdvisor   2/12/2010 Vote      
10. We never had the feeling that they understood the problem.
"Great potential but serious problems " Read full review on TripAdvisor   6/14/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved