Franklin Hotel, Chapel Hill, Hard

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Rank

3rd

Out of 26

Franklin Hotel	Average Price: $395 Check Rates

Hotel Class:

311 West Franklin

Chapel Hill, 27516 View map

0-Star Hotel Rank: 2 of 12
Average review rating: 4.07

OpinionWell Value Index: 5

Traveler reviews analyzed: TripAdvisor (91) , Expedia (2) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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avoid (2) awful (1) awkward (3) bad (3) badly (1) barely (2) big deal (3) broken (5) complaint (2) confront (1) difficult (3) dirty (3) disappoint (5) downside (2) expensive (6) fear (2) flaws (1) grumpy (1) hard (7) hassle (2) incompetent (2) inconvenient (1) issue (6) lack (3) loud (11) lukewarm (1) mediocre (1) mold (2) negative (3) noise (15) noisy (5) overpriced (1) poor (3) poorly (3) pretentious (1) pricey (2) problem (13) ridiculous (4) rude (1) sadly (2) slow (1) smell (1) terrible (1) unbearable (1) unfortunate (8) unfriendly (1) unhelpful (1) worst (1)

Hard	Appears in 6 comments.

The following words were used in comments with Hard:
credit (3) hotel (2) new (2) night (4) reservation (2) room (5) special (2) wedding (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Directions would have been nice, but since we had the street number on Franklin, how hard could it be? It was hard.

"Needs Work " Read full review on TripAdvisor 8/2/2009 Vote

2. We found out the hard way that even with our credit card number, confirmation letter & confirmation number, the special room that we had reserved for our son and his new bride on their wedding night was given to someone else.

"Will NOT use again " Read full review on TripAdvisor 9/11/2008 Vote

3. We found out the hard way that even with our credit card number, confirmation letter & confirmation number, the special room that we had reserved for our son and his new bride on their wedding night was given to someone else.

"Will NOT use again " Read full review on TripAdvisor 9/11/2008 Vote

4. We found out the hard way that even with our credit card number and a written confirmation letter with a confirmation number, when our son went there for his WEDDING NIGHT, they had given his room to someone else.

"Don't count on them if it's a special night! " Read full review on YahooTravel 8/25/2008 Vote

5. My only suggestion would be to soften the lighting on the room balconies--it was so bright that it was hard to see the view at night and made the room too bright even with the curtains drawn.

"Lovely hotel for grown-ups " Read full review on TripAdvisor 8/3/2007 Vote

6. The Franklin Hotel is trying very hard to be the urban chic boutique hotel of the triangle.

"Almost gets it right " Read full review on TripAdvisor 7/19/2007 Vote