Franklin Hotel, Chapel Hill, Lack

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Rank

3rd

Out of 26

Franklin Hotel	Average Price: $395 Check Rates

Hotel Class:

311 West Franklin

Chapel Hill, 27516 View map

0-Star Hotel Rank: 2 of 12
Average review rating: 4.07

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (2) , TripAdvisor (91) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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avoid (2) awful (1) awkward (3) bad (3) badly (1) barely (2) big deal (3) broken (5) complaint (2) confront (1) difficult (3) dirty (3) disappoint (5) downside (2) expensive (6) fear (2) flaws (1) grumpy (1) hard (7) hassle (2) incompetent (2) inconvenient (1) issue (6) lack (3) loud (11) lukewarm (1) mediocre (1) mold (2) negative (3) noise (15) noisy (5) overpriced (1) poor (3) poorly (3) pretentious (1) pricey (2) problem (13) ridiculous (4) rude (1) sadly (2) slow (1) smell (1) terrible (1) unbearable (1) unfortunate (8) unfriendly (1) unhelpful (1) worst (1)

Lack	Appears in 4 comments.

The following words were used in comments with Lack:
hotel (2) lacking (4) service (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It really became comical after a few days but when I'm spending a week somewhere I expect a certain level of service that this hotel lacks.

"A Farce " Read full review on TripAdvisor 8/24/2009 Vote

2. I spent a week in the hotel and found the staff unfriendly, unhelpful, and lacking in service.

"A Farce " Read full review on TripAdvisor 8/24/2009 Vote

3. The service was not great to say the least, including room service, bellmen (lack of) and customer service when issues arise.

"Run by College Kids? " Read full review on TripAdvisor 8/3/2009 Vote

4. The only negative was the lack of water pressure in the shower.

"Almost heaven " Read full review on TripAdvisor 2/14/2009 Vote