Franklin Hotel, Chapel Hill, Complaint

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OpinionWell
Rank

3rd

Out of 26

Franklin Hotel	Average Price: $395 Check Rates

Hotel Class:

311 West Franklin

Chapel Hill, 27516 View map

0-Star Hotel Rank: 2 of 12
Average review rating: 4.07

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (2) , TripAdvisor (91) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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avoid (2) awful (1) awkward (3) bad (3) badly (1) barely (2) big deal (3) broken (5) complaint (2) confront (1) difficult (3) dirty (3) disappoint (5) downside (2) expensive (6) fear (2) flaws (1) grumpy (1) hard (7) hassle (2) incompetent (2) inconvenient (1) issue (6) lack (3) loud (11) lukewarm (1) mediocre (1) mold (2) negative (3) noise (15) noisy (5) overpriced (1) poor (3) poorly (3) pretentious (1) pricey (2) problem (13) ridiculous (4) rude (1) sadly (2) slow (1) smell (1) terrible (1) unbearable (1) unfortunate (8) unfriendly (1) unhelpful (1) worst (1)

Complaint

Appears in 5 comments.

The following words were used in comments with Complaint:
complaints (5) excellent (2) hotel (2) modern (2) perfect (2) reviews (2) service (2) small (3) style (2) value (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only complaint would be that noise from the adjacent is quite audible through the connecting door.

"Very Nice " Read full review on TripAdvisor 2/20/2012 Vote

2. The room was very small and here is my main complaint.

"Less than meets the eye " Read full review on TripAdvisor 8/4/2011 Vote

3. There's alot of complaints from reviews on here about small things but for the value and modern style of the hotel and excellent service it's a perfect place.

"Great hotel & close to everything " Read full review on TripAdvisor 1/20/2011 Vote

4. There's alot of complaints from reviews on here about small things but for the value and modern style of the hotel and excellent service it's a perfect place.

"Great hotel & close to everything " Read full review on TripAdvisor 1/20/2011 Vote

5. The front desk tries to deflect any complaints and avoid addressing them.

"A Farce " Read full review on TripAdvisor 8/24/2009 Vote