Hampton Inn Boston, Boston, Complaint

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Rank

65th

Out of 197

Hampton Inn Boston	Average Price: $202 Check Rates

Hotel Class:

811 Massachusetts Avenue

Boston, 02118 View map

3-Star Hotel Rank: 23 of 37
Average review rating: 3.7

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , Travelocity (7) , TripAdvisor (157) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) annoy (1) bad (20) barely (3) big deal (2) bug (1) chipped (3) complain (5) complaint (3) crap (2) damage (1) dangerous (4) difficult (2) dirty (1) disappoint (6) expensive (5) hard (5) ignored (2) inconvenient (2) is a joke (2) issue (13) lack (2) loud (5) miserable (5) mistake (8) mold (4) negative (4) noise (30) noisy (8) odor (2) problem (30) rough (2) rude (9) scary (1) slow (2) smell (8) smoker (1) stain (1) terrible (3) tiny (1) unacceptable (1) uncomfortable (2) unfortunate (4) unfriendly (3) unhelpful (1) unpleasant (2) unsure (1) worn (1) worst (3) wrong (2)

Complaint

Appears in 14 comments.

The following words were used in comments with Complaint:
airport (2) area (2) complaints (14) generous (2) guest (2) hotel (3) location (2) management (2) noise (2) shuttle (2)

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1. Move it about 2 miles into the city and there would be no complaints whatsoever.

"Just ok, neighborhood not great " Read full review on TripAdvisor 1/15/2012 Vote

2. I have no complaints about this hotel, just the location I chose.

"Nice hotel...inconvenient location " Read full review on TripAdvisor 7/19/2011 Vote

3. I also contacted the Massachusetts Attorney General's Office of Consumer complaints.

"Be Very Careful of this Property " Read full review on TripAdvisor 9/16/2010 Vote

4. I also contacted the Massachusetts Attorney General's Office of Consumer complaints.

"Be Very Careful of this Property " Read full review on TripAdvisor 9/16/2010 Vote

5. Only complaint would be that the kitchen area gets a little tight during prime time.

"Newer Hotel - Decent Neighborhood " Read full review on TripAdvisor 8/3/2010 Vote

6. Saw some complaints earlier about the neighborhood and the noise.

"Newer Hotel - Decent Neighborhood " Read full review on TripAdvisor 8/3/2010 Vote

7. On a second phone call the manager threatned us verbally, which is definatelly NOT a business like manner of handling a guest complaint .

"Accused of stealing pillows!!!!!!! " Read full review on TripAdvisor 2/3/2010 Vote

8. My only complaint is that they don`t have taxi`s at the ready.

"It works " Read full review on TripAdvisor 6/19/2008 Vote

9. We had informed the manager of our complaints.

"Terrible experience " Read full review on TripAdvisor 3/15/2008 Vote

10. My two complaints are 1.

"Grear Value " Read full review on TripAdvisor 9/23/2007 Vote