Ritz Boston, Boston, Problem

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Rank

28th

Out of 197

Ritz Boston	Average Price: $616 Check Rates

Hotel Class:

10 Avery Street

Boston, 02111 View map

4-Star Hotel Rank: 20 of 38
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (17) , TripAdvisor (192) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Problem

Appears in 16 comments.

The following words were used in comments with Problem:
bar (2) food (2) hotel (3) lobby (2) lounge (2) lunch (2) reservation (2) room (5) staff (3) useful (3)

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1. There was a problem with the AC in the room (squeaking), and they promptly sent up a mechanic who fixed it.

"Great location, good rooms, good service " Read full review on TripAdvisor 5/27/2011 Vote

2. You would think they would set up transportation to another hotel, set up the reservation, pay the difference in price, and while they were on the phone with Amex comp a lunch in the lounge (yes last time a hotel had a problem with our reservation, they did solve it, but offered us lunch while they resolved it).

"ZERO STARS- POSSIBLY THE WORST HOTEL I HAVE STAYED AT " Read full review on TripAdvisor 4/25/2011 Vote

3. The only problem we enoucountered was trying to find the lobby concierge md afternoon on a Thursday.

"A very nice weekend... " Read full review on TripAdvisor 10/15/2009 Vote

4. Still, the room was kept clean and we did receive a call from Ana in Guest Relations about our problems.

"Not the Best " Read full review on TripAdvisor 10/22/2008 Vote

5. The problem is that unless you`re in a Club Level room, there is an extra fee to use the room.

"Bleh...room for improvement " Read full review on TripAdvisor 9/10/2008 Vote

6. He said, 'Consider it done' and we were able to leave around 5pm w/o any problems.

"Beyond Perfection!! " Read full review on TripAdvisor 6/19/2008 Vote

7. This is a common problem with Ritz Carltons.

"OK, convenient, but brutally expensive. " Read full review on TripAdvisor 7/12/2007 Vote

8. However, numerous problems.

"OK, convenient, but brutally expensive. " Read full review on TripAdvisor 7/12/2007 Vote

9. If you are staying in New York or Boston the high end hotels are experiencing beg bug problems so beware.

"Dont let the bed bugs bite " Read full review on TripAdvisor 3/26/2007 Vote

10. There appears to be little need for staff to haggle with management, those who work on the issue solve the problem directly (even financially).

"Always a Terrific Stay " Read full review on TripAdvisor 3/2/2007 Vote