Hilton Boston, Boston, Issue

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Rank

25th

Out of 197

Hilton Boston	Average Price: $293 Check Rates

Hotel Class:

40 Dalton Street

Boston, 02115-3123 View map

3-Star Hotel Rank: 6 of 37
Average review rating: 3.9

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , MyTravelGuide (406) , Travelocity (6) , TripAdvisor (517) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 32 comments.

The following words were used in comments with Issue:
$ (2) bathroom (3) clean (2) computer (2) customer (2) desk (4) floor (2) great (3) hotel (7) much (3) not (8) prompt (2) room (12) service (2) shower (5) sink (2) slow (2) temperature (3) toilets (3) view (4)

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1. There were some noise issues that were bothersome, the toilet flushing was extremely loud and I could hear toilets flushing in the rooms surrounding mine.

"Great location, but pricey " Read full review on TripAdvisor 4/14/2012 Vote

2. The great customer service at this hotel is worth noting, and I hope that all the issues in room 1207 will be fixed for the next hotel customer.

"Issues with room but great customer service " Read full review on TripAdvisor 3/11/2012 Vote

3. However, despite all these issues, the front desk and engineering department were great.

"Issues with room but great customer service " Read full review on TripAdvisor 3/11/2012 Vote

4. I had many issues with my room including overly hot temperatures, dirty pillow cases, a mini-fridge whose temperature was set too high (all the contents became frozen causing a soda to explode all over my exam materials), AND a bathtub that was not properly set in its foundation.

"Issues with room but great customer service " Read full review on TripAdvisor 3/11/2012 Vote

5. I had a high room so noise was no issue.

"Good value, good area " Read full review on TripAdvisor 2/20/2012 Vote

6. All I heard from my wife was the cleanliness issue about the pool deck.

"Pool is Very dirty " Read full review on TripAdvisor 1/20/2012 Vote

7. And the hotel was quick to respond to small maintenance issues we raised when in the room.

"Pleasant stay and good location " Read full review on TripAdvisor 1/14/2012 Vote

8. She proceeds to tell a maintenance person that I have an issue with my phone.

"Stay at another hotel instead " Read full review on TripAdvisor 10/13/2011 Vote

9. They were able to assist me with my issue.

"Stay at another hotel instead " Read full review on TripAdvisor 10/13/2011 Vote

10. The refrigerator and ipod docking station were both broken, and we had to call the engineering guy a few times to finally resolve those issues.

"Good Location....Nothing More!! " Read full review on TripAdvisor 9/14/2011 Vote