Hilton Boston, Boston, Complaint

OpinionWell's Blog

Home » United States » Massachusetts » Boston Destinations » Boston Hotels » Hilton Boston

OpinionWell
Rank

25th

Out of 197

Hilton Boston	Average Price: $293 Check Rates

Hotel Class:

40 Dalton Street

Boston, 02115-3123 View map

3-Star Hotel Rank: 6 of 37
Average review rating: 3.9

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , MyTravelGuide (406) , Travelocity (6) , TripAdvisor (517) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (3) a bit small (3) annoy (6) avoid (2) awful (4) awkward (2) bad (25) bare (2) big deal (3) broken (9) complain (10) complaint (10) cramped (5) dated (7) difficult (6) dirty (9) disappoint (26) disturbing (3) expensive (48) hard (11) hate (3) horrible (6) inconvenient (5) incorrect (4) issue (22) loud (10) mistake (4) mold (7) negative (8) noise (31) noisy (15) outdated (4) overpriced (6) poor (7) pricey (7) problem (33) ridiculous (5) shame (4) slow (11) smell (7) stale (2) subpar (2) terrible (8) tiny (9) too small (2) uncomfortable (2) unfortunate (9) unfriendly (3) worst (7) wrong (6)

Complaint

Appears in 39 comments.

The following words were used in comments with Complaint:
bed (3) breakfast (4) buffet (3) complaints (39) elevator (2) expense (2) free (2) high (2) hotel (10) nice (2) night (4) not (5) noticeable (3) park (3) price (3) room (7) service (2) small (3) well (2) wifi (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. My only complaint is the room rate was very high - but you definitely get what you pay for and it was worth it.

"Perfect location! " Read full review on TripAdvisor 4/21/2012 Vote

2. My only complaints are that the beds are uncomfortable (for me; I notice this at all Hilton's), parking is expensive and the wifi isn't free in your room.

"Good location, Good hotel " Read full review on TripAdvisor 4/5/2012 Vote

3. My only real complaint would be that the elevators can be rather slow and the breakfast at the hotel restaurant is very overpriced.

"Convenient, clean, and not ridiculously priced " Read full review on TripAdvisor 9/12/2011 Vote

4. Absolutely zero complaints about the hotel.

"Great Hotel, great staff and great location " Read full review on TripAdvisor 8/23/2011 Vote

5. The hotel is well positioned and exactly as a modern well run hotel should be so no complaints.

"Efficient - as expected " Read full review on TripAdvisor 8/6/2011 Vote

6. Biggest complaints about the hotel are small bathroom and no free wifi in the room (they do have computers downstairs in the lobby though).

"Convenient to Northeastern University " Read full review on TripAdvisor 7/30/2011 Vote

7. Disliked: only complaint that the only full-service restaurant in the hotel (for dinner) was upscaled, and the breakfast buffet was very bland.

"Clean & Convenient to Fenway Park with easy access to The Prudential Center " Read full review on TripAdvisor 7/15/2011 Vote

8. Only complaint would be the pay-for-wifi.

"Very Nice in a Good Location " Read full review on TripAdvisor 6/14/2011 Vote

9. Everything came up to expectation, with no complaints.

"Great Room, Great Stay " Read full review on TripAdvisor 10/7/2010 Vote

10. not specially friendly staff, but no complaints.

"ok, big and impersonal " Read full review on TripAdvisor 8/15/2010 Vote