Renaissance Boston, Boston, Issue

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OpinionWell
Rank

26th

Out of 197

Renaissance Boston	Average Price: $311 Check Rates

Hotel Class:

606 Congress Street

Boston, 02210 View map

4-Star Hotel Rank: 18 of 38
Average review rating: 4.22

OpinionWell Value Index: 5

Traveler reviews analyzed: Travelocity (3) , Expedia (8) , TripAdvisor (314)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (3) annoy (6) annoyance (3) avoid (6) awful (5) bad (17) bothersome (3) broken (4) complain (6) complaint (19) cope (5) dated (2) difficult (6) dirty (4) disappoint (18) downside (8) errors (3) expensive (40) frustrated (3) hard (12) hardly (3) horrible (9) inconvenient (4) issue (21) lack (7) loud (11) mess (2) negative (11) noise (37) noisy (3) outrageous (3) overpriced (8) poor (3) poorly (2) pricey (11) problem (23) ridiculous (4) rude (6) scary (2) slow (6) smell (9) terrible (3) tiny (6) unacceptable (3) uncomfortable (3) unfortunate (8) unfriendly (3) weird (3) worst (6) wrong (8)

Issue

Appears in 25 comments.

The following words were used in comments with Issue:
arrival (2) biggest (2) car (3) customer (2) extra (2) hotel (12) location (2) never (2) night (3) noise (3) not (5) park (6) quiet (2) room (2) secure (2) staff (2) valet (2) walking (3)

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1. We were walking through the hotel lobby toward the elevators (not making any noise or causing any issues, keep in mind) when we were literally accosted by their hotel security.

"NEVER been treated so poorly... Horrible staff ruined my weekend " Read full review on TripAdvisor 4/5/2012 Vote

2. My biggest issue with this hotel is their so-called security staff.

"NEVER been treated so poorly... Horrible staff ruined my weekend " Read full review on TripAdvisor 4/5/2012 Vote

3. My biggest issues were the parking - which was too expensive (Valet & on-site self parking is an outrageous $42/day) and the paper-thin walls between rooms.

"Parking is way too expensive; walls too thin " Read full review on TripAdvisor 2/19/2012 Vote

4. We did have issues with noise.

"NYE Stay-cation " Read full review on TripAdvisor 2/1/2012 Vote

5. If you're there for work and have to get up anyway, no issue.

"Very Nice. Quite happy with our choice. " Read full review on TripAdvisor 12/5/2011 Vote

6. We walked from the hotel to Quincy Market in about 20 minutes so if you have issues walking long distances I would recommend that you drive there.

"Very nice hotel " Read full review on TripAdvisor 11/13/2011 Vote

7. The one issue with this hotel is the location - as it is closer to the harbour and not downtown.

"Good Hotel with a few flaws " Read full review on TripAdvisor 9/16/2011 Vote

8. Doing the shuttle wasn't an issue at all.

"We enjoyed our stay for the most part! " Read full review on TripAdvisor 8/20/2011 Vote

9. Not a huge issue, we just didn't use it.

"We enjoyed our stay for the most part! " Read full review on TripAdvisor 8/20/2011 Vote

10. No amends were made at the time the error was recognized, had to call Mariott customer service for clarification who then raised the issue to the on-site manager, who did respond until the 3rd day into our visit, offerring to 'move' us to the higher level for the remainder of our stay.

"Mixed Reviews " Read full review on TripAdvisor 7/12/2011 Vote