Renaissance Boston, Boston, Errors

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Rank

26th

Out of 197

Renaissance Boston	Average Price: $311 Check Rates

Hotel Class:

606 Congress Street

Boston, 02210 View map

4-Star Hotel Rank: 18 of 38
Average review rating: 4.22

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (8) , Travelocity (3) , TripAdvisor (314)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Errors

Appears in 3 comments.

The following words were used in comments with Errors:
not (2)

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1. No amends were made at the time the error was recognized, had to call Mariott customer service for clarification who then raised the issue to the on-site manager, who did respond until the 3rd day into our visit, offerring to 'move' us to the higher level for the remainder of our stay.

"Mixed Reviews " Read full review on TripAdvisor 7/12/2011 Vote

2. when trying to fix the error (3 times) on their part, was given a lecture of why we shouldn't get club access (concierge), after the fourth try they finally figured out why we were requesting the access, BECAUSE we were PAYING for it (as part of our reservation) and not asking for a freebie.

"Mixed Reviews " Read full review on TripAdvisor 7/12/2011 Vote

3. As the other reviewers have mentioned it is a fairly new hotel and I kind of was expecting some of the kinks to not have been worked out yet, but to my surprise and pleasure our stay was virtually error free.

"Renaissance Waterfront = Wicked Good " Read full review on TripAdvisor 5/28/2008 Vote