Radisson Hotel at Cross Keys, Baltimore, Rude

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Rank

38th

Out of 231

Radisson Hotel at Cross Keys	Average Price: $147 Check Rates

Hotel Class:

5100 Falls Road, (100 Village Sq)

Baltimore, 21210 View map

3-Star Hotel Rank: 20 of 33
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (74) , Travelocity (3) , TripAdvisor (107) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (1) avoid (4) bad (11) big deal (4) bit dated (2) broken (4) complain (6) complaint (5) crap (1) dated (13) difficult (5) dirt (2) dirty (14) disappoint (4) disturbing (2) errors (2) expensive (2) frustrated (3) hard (6) horrible (4) inadequate (3) issue (8) lack (2) loud (4) lumpy (2) mice (5) mold (7) nasty (2) negative (3) noise (10) odor (2) outdated (2) poor (2) pricey (3) problem (14) roach (3) rodent (8) rude (3) shabby (2) slow (3) smell (8) smelly (1) stain (1) terrible (4) uncomfortable (3) unfortunate (3) weird (3) worn (5) worst (4) wrong (3)

Rude	Appears in 5 comments.

The following words were used in comments with Rude:
desk (3) not (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. In previous visits they couldnt do enough for you, now they are inflexible and some are quite rude, others are great.

"Good and bad, but customer service on the decline. " Read full review on TripAdvisor 9/21/2011 Vote

2. i know this is not the hotel's fault, but the front desk was rude and unresponsive to complaints (hung up on me and did not take any action), and as a result, i got less than 5 hours of sleep the night before an important work presentation.

"got what i paid for :( " Read full review on TripAdvisor 3/16/2010 Vote

3. The bathroom is bad and the front desk staff was rude.

"not as nice as I expected " Read full review on Travelocity 12/1/2008 Vote

4. Only one receptionist was rude during a phone call made to the lobby, but all others were friendly and willing to please the guest.

"Enjoyable " Read full review on Expedia 8/23/2006 Vote

5. Other attendants at the front desk were rude.

"Banquet Management - Terrible " Read full review on TripAdvisor 8/9/2006 Vote