Radisson Hotel at Cross Keys, Baltimore, Issue

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Rank

38th

Out of 231

Radisson Hotel at Cross Keys	Average Price: $147 Check Rates

Hotel Class:

5100 Falls Road, (100 Village Sq)

Baltimore, 21210 View map

3-Star Hotel Rank: 20 of 33
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (74) , Travelocity (3) , TripAdvisor (107) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (1) avoid (4) bad (11) big deal (4) bit dated (2) broken (4) complain (6) complaint (5) crap (1) dated (13) difficult (5) dirt (2) dirty (14) disappoint (4) disturbing (2) errors (2) expensive (2) frustrated (3) hard (6) horrible (4) inadequate (3) issue (8) lack (2) loud (4) lumpy (2) mice (5) mold (7) nasty (2) negative (3) noise (10) odor (2) outdated (2) poor (2) pricey (3) problem (14) roach (3) rodent (8) rude (3) shabby (2) slow (3) smell (8) smelly (1) stain (1) terrible (4) uncomfortable (3) unfortunate (3) weird (3) worn (5) worst (4) wrong (3)

Issue

Appears in 11 comments.

The following words were used in comments with Issue:
elevator (2) hallway (2) hotel (3) noise (2) not (2) room (4)

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1. Although at check in and check out I was only given an verbal apology, I was pleasantly surprised to have the hotel manager issue a credit to my hotel bill for the cost of the cabs ($ 140) in response to the email survey.

"Spacious room, near highway, free parking " Read full review on TripAdvisor 11/14/2011 Vote

2. Not only does it seem dated, but it looks like it hasn't been kept up properly - it's not just an issue of styling, it's dilapidated as well.

"Dirty and Dated " Read full review on TripAdvisor 9/23/2011 Vote

3. The hallway noise was a little loud early in the evening, but later on it was quiet so there were no issues with trying to sleep.

"Nice Hotel, Nice Location " Read full review on TripAdvisor 12/13/2010 Vote

4. Below are the points that outline the issues that I have with the Raddison Baltimore Cross Keys:1.

"Worst hotel of a lifetime. " Read full review on TripAdvisor 8/25/2010 Vote

5. One small issue - signage for the hotel was very "discrete".

"Excellent value in the Baltimore outskirts " Read full review on Expedia 2/4/2010 Vote

6. Other minor aesthetic issues, such as elevator call button face plates dirty/terribly scuffed and missing screws.

"Needs a major facelift " Read full review on TripAdvisor 2/21/2009 Vote

7. Rooms so so, biggest issue is lack of temperature control.

"Needs a major facelift " Read full review on TripAdvisor 2/21/2009 Vote

8. The staff was extremely professional in taking care of a major issue I had with cleanliness of the cups/glasses in the room.

Read full review on MyTravelGuide 8/5/2008 Vote

9. This room also had issues with heat way too hot.

"Shows its age and needs better staff training " Read full review on TripAdvisor 2/23/2008 Vote

10. My only real issue with the property is the room price.

"Good experience but over priced " Read full review on TripAdvisor 4/10/2007 Vote