Radisson Hotel at Cross Keys, Baltimore, Complain

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Rank

38th

Out of 231

Radisson Hotel at Cross Keys	Average Price: $147 Check Rates

Hotel Class:

5100 Falls Road, (100 Village Sq)

Baltimore, 21210 View map

3-Star Hotel Rank: 20 of 33
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (74) , Travelocity (3) , TripAdvisor (107) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (1) avoid (4) bad (11) big deal (4) bit dated (2) broken (4) complain (6) complaint (5) crap (1) dated (13) difficult (5) dirt (2) dirty (14) disappoint (4) disturbing (2) errors (2) expensive (2) frustrated (3) hard (6) horrible (4) inadequate (3) issue (8) lack (2) loud (4) lumpy (2) mice (5) mold (7) nasty (2) negative (3) noise (10) odor (2) outdated (2) poor (2) pricey (3) problem (14) roach (3) rodent (8) rude (3) shabby (2) slow (3) smell (8) smelly (1) stain (1) terrible (4) uncomfortable (3) unfortunate (3) weird (3) worn (5) worst (4) wrong (3)

Complain

Appears in 10 comments.

The following words were used in comments with Complain:
clean (3) desk (4) not (4) room (6) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I can't complain about the price I got for the room from Priceline, but this room is dingy and the room clearly hadn't been cleaned since someone stayed last, tidied up maybe but not cleaned (hair on the bed and floor, dirt on the tile in the bathroom).

"There are much better hotels in the area for almost the same price. " Read full review on TripAdvisor 1/19/2010 Vote

2. There is nothing I can complain about.

Read full review on MyTravelGuide 10/29/2009 Vote

3. The front desk person did not appear surprised when I complained about the rodent problem, inquired as to whether we had seen any mice and was very apologetic for the hotel not being to our liking.

"Wouldn`t stay here " Read full review on TripAdvisor 4/25/2008 Vote

4. the only complain we have is there is no air circulation in the room.

"average " Read full review on Expedia 3/26/2008 Vote

5. ) No ResolutionWhen I complained the next morning, two separate desk clerks offered apologies.

"Personal Service, But No Satisfaction " Read full review on TripAdvisor 11/16/2007 Vote

6. I complained to the desk and they told me that they would "look into it".

Read full review on MyTravelGuide 7/15/2007 Vote

7. I complained to the desk and they told me that they would "look into it".

Read full review on MyTravelGuide 7/15/2007 Vote

8. However, when we complained of the roaches, the staff recommended we moved rooms.

"Roaches and ants in our room " Read full review on TripAdvisor 5/23/2007 Vote

9. When we complained of the ants, the staff sprayed and cleaned our room.

"Roaches and ants in our room " Read full review on TripAdvisor 5/23/2007 Vote

10. When I complained they told me that there was not enought staff.

"There are better choices...... " Read full review on TripAdvisor 3/5/2007 Vote