The Driskill, Austin, Complaint

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Rank

12th

Out of 287

The Driskill	Average Price: $300 Check Rates

Hotel Class:

604 Brazos Street

Austin, 78701 View map

4-Star Hotel Rank: 6 of 23
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (65) , Travelocity (4) , TripAdvisor (323) , YahooTravel (63)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
bed (4) breakfast (2) complaints (19) desk (2) hotel (2) lighting (2) management (2) room (2) service (2)

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1. My only complaint is that the bathroom was small but it does make up for this by having a separate changing area with beautiful mirrored closet doors.

"A valentines day to remember! " Read full review on TripAdvisor 2/15/2012 Vote

2. (My only complaint is that I called down for extra towels the first night there and no-one ever came.

"Wonderful stay--did not disappoint! " Read full review on TripAdvisor 1/2/2012 Vote

3. The restaurant (1886) was good - no complaints.

"Great Hotel - Good Location " Read full review on TripAdvisor 8/13/2011 Vote

4. My complaints were these.

""Not wothy of it's reputation" " Read full review on TripAdvisor 6/29/2011 Vote

5. I felt both of these incidents were unacceptable and registered my complaint.

"One of a kind experience in a Texas classic " Read full review on TripAdvisor 6/2/2011 Vote

6. My only complaint with respect to service came when we had breakfast at the cafe on our last day.

"One of a kind experience in a Texas classic " Read full review on TripAdvisor 6/2/2011 Vote

7. Our only complaint was that the traffic made a two block trip 45 minutes long.

"Incredible - Exceeded All Expectations " Read full review on TripAdvisor 4/11/2011 Vote

8. Only complaint is that the lighting in the room was poor - could use more lights - room was dark.

"Fabulous Location " Read full review on TripAdvisor 4/4/2011 Vote

9. ' They basically rejected any of my complaints with a wave of the hand and a completely condescending attitude.

"Horrible Customer Service, Old hotel with problems! " Read full review on TripAdvisor 3/16/2011 Vote

10. The only complaint we would have was the beds squeaked and rattled, the pillows were flat, and the beds were just ok as far as comfort.

"beautiful! " Read full review on TripAdvisor 7/25/2010 Vote