Hotel San Jose Austin, Austin, Complaint

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Rank

36th

Out of 287

Hotel San Jose Austin	Average Price: $100 Check Rates

Hotel Class:

1316 South Congress

Austin, 78704 View map

3-Star Hotel Rank: 14 of 77
Average review rating: 3.83

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , TripAdvisor (136) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 6 comments.

The following words were used in comments with Complaint:
complaints (6) hotel (2) room (4) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaints are that our room faced the courtyard so it did get a bit noisy - if you're a light sleeper pick a room accordingly, and the hotel become a muddy mess when it rained.

"Feel like a quirky high-roller " Read full review on TripAdvisor 10/15/2011 Vote

2. ) The only minor complaint I have is that probably 10 caterpillars found their way into my room (the room was on the ground level so I guess it was unavoidable).

"Wonderful stay on South Congress " Read full review on TripAdvisor 7/6/2011 Vote

3. Everything felt really clean, and the staff was very helpful, no complaints here.

"Wonderful stay on South Congress " Read full review on TripAdvisor 7/6/2011 Vote

4. There was no restaurant, though given the plethora of nearby places this is a small complaint.

"Cool hotel, great location, average value " Read full review on TripAdvisor 2/16/2011 Vote

5. Despite the fact that my husband and I are oldsters, we don`t share some reviewers` complaints about the front desk staff.

"Way Cool, But Also Pretty Comfy " Read full review on TripAdvisor 3/30/2007 Vote

6. My only complaint about the hotel is that it's always packed making it hard to make a reservation.

"Got the t-shirt " Read full review on YahooTravel 11/25/2006 Vote