Austin Hilton, Austin, Problem

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Rank

4th

Out of 287

Austin Hilton	Average Price: $231 Check Rates

Hotel Class:

500 East 4th Street

Austin, 78701 View map

0-Star Hotel Rank: 2 of 88
Average review rating: 3.95

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (41) , Travelocity (1) , TripAdvisor (354)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (6) avoid (4) awful (9) bad (25) broken (6) complain (16) complaint (8) cramped (4) difficult (6) disappoint (11) disgust (3) disturbing (5) downside (7) expensive (28) frustrated (9) hard (15) hardly (4) hassle (3) inconvenient (4) incorrect (3) issue (25) itchy (3) lack (3) loud (21) lukewarm (2) mediocre (4) mistake (4) negative (8) noise (19) noisy (7) overpriced (8) poor (10) pricey (6) problem (39) ridiculous (6) rock (5) rude (8) shock (3) slow (12) smell (9) stained (4) terrible (9) tiny (5) unacceptable (3) uncomfortable (5) unfortunate (10) unhappy (3) worn (2) worst (9) wrong (9)

Problem

Appears in 40 comments.

The following words were used in comments with Problem:
area (2) clean (3) convention (2) customer (2) guest (3) hotel (15) liked (3) management (3) not (6) park (8) pool (2) quickly (2) room (7) service (4) sound (2) staff (4) useful (2) valet (2) walking (2) weekends (4)

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1. By themselves one normally dismisses these problems but having so many 'mistakes' during one visit is definitely unexpected.

"Unexpected " Read full review on TripAdvisor 5/21/2012 Vote

2. The second problem we had was that we were told parking was $10 per day by both the valet (we self-parked) and by the person who checked us into the hotel.

"Unexpected " Read full review on TripAdvisor 5/21/2012 Vote

3. We visited during a busy weekend, which might explain our problems.

"Unexpected " Read full review on TripAdvisor 5/21/2012 Vote

4. The parking garage is feels a little cramped with tight turns and narrow spaces but it really wasn't a problem.

"Solid Hotel in a Great Location " Read full review on TripAdvisor 5/1/2012 Vote

5. Now, to top it off, for all those Diamond Hilton members out there reading this, this Hilton in Austin has the same problem as the one in Houston.

"Disrespectful brand " Read full review on TripAdvisor 4/30/2012 Vote

6. We wanted to split the cost of the room on four credit cards, and it wasn't a problem.

"Great location - no complaints~ " Read full review on TripAdvisor 4/23/2012 Vote

7. The kids were respectful, I think it's a problem with the layout of the hotel -- too large for only six elevators.

"Elevator waits dampen stay " Read full review on TripAdvisor 4/22/2012 Vote

8. Hotel staff seemed unconcerned, and stated it was not a problem.

"Elevator waits dampen stay " Read full review on TripAdvisor 4/22/2012 Vote

9. We left to go for a jog and I'm assuming it was fixed and we didn't have any other problems with our toilet.

"Don't have anything especially good to say - and a few negatives " Read full review on TripAdvisor 2/1/2012 Vote

10. This was accomplished without a problem by leaving the claim check in an envelope at the bell desk.

"Expensive but nice; need to fix the water pressure problems. " Read full review on TripAdvisor 12/11/2011 Vote