Austin Hilton, Austin, Complain

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OpinionWell
Rank

4th

Out of 287

Austin Hilton	Average Price: $231 Check Rates

Hotel Class:

500 East 4th Street

Austin, 78701 View map

0-Star Hotel Rank: 2 of 88
Average review rating: 3.95

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (41) , Travelocity (1) , TripAdvisor (354)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (6) avoid (4) awful (9) bad (25) broken (6) complain (16) complaint (8) cramped (4) difficult (6) disappoint (11) disgust (3) disturbing (5) downside (7) expensive (28) frustrated (9) hard (15) hardly (4) hassle (3) inconvenient (4) incorrect (3) issue (25) itchy (3) lack (3) loud (21) lukewarm (2) mediocre (4) mistake (4) negative (8) noise (19) noisy (7) overpriced (8) poor (10) pricey (6) problem (39) ridiculous (6) rock (5) rude (8) shock (3) slow (12) smell (9) stained (4) terrible (9) tiny (5) unacceptable (3) uncomfortable (5) unfortunate (10) unhappy (3) worn (2) worst (9) wrong (9)

Complain

Appears in 16 comments.

The following words were used in comments with Complain:
apology (2) desk (3) hotel (2) not (2) perfect (2) room (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Other than that nothing really to complain about or rave about.

"No complaints " Read full review on TripAdvisor 5/18/2012 Vote

2. I complained at the front desk, but no one seemed to care.

"Overpriced " Read full review on TripAdvisor 4/26/2012 Vote

3. I complained and received an apology and an offer to shower in a different room (which I did not take).

"Expensive but nice; need to fix the water pressure problems. " Read full review on TripAdvisor 12/11/2011 Vote

4. The hotel clearly posts their 'no party in the rooms' policy which is supposedly enforced from 11pm to 7am but I'm not so sure they do anything unless someone complains.

"pleasent hotel, lack of attention to detail " Read full review on TripAdvisor 11/1/2011 Vote

5. Called down to management to confirm my check-out date, and complain, and got a very weak apology.

"I will not be returning " Read full review on TripAdvisor 9/13/2011 Vote

6. We had a lovely view (can't complain about that).

"Those Queen Beds are sure getting smaller - aren't they " Read full review on TripAdvisor 5/8/2011 Vote

7. the banging continued and security came up, someone else called to complain.

"nice hotel, i just went on the wrong weekend " Read full review on TripAdvisor 4/19/2011 Vote

8. The meeting rooms were the same-- a number of us complained and they eventually turned it up to 72 degrees after several hours.

"Nice but not a great value " Read full review on TripAdvisor 11/11/2010 Vote

9. I complained to the front desk and they told me there was nothing to be done about this.

"If you like to party all night! " Read full review on Expedia 1/27/2010 Vote

10. In fact we had a few rooms with our group and no one complained of the noise.

"Exceeded my expectations " Read full review on TripAdvisor 11/14/2009 Vote