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OpinionWell
Rank
29th
Out of 191

Isleta Casino & Resort Hotel

Average Price: $151  
 
Hotel Class:
11000 Broadway SouthEast
Albuquerque, 87105 View map  
5-Star Hotel Rank: 4 of 22
Average review rating: 3.55
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , TripAdvisor (96)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 8 comments. 
The following words were used in comments with Rude:
desk (3)   employee (2)   not (2)   staff (3)   wall (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. From the disgusting stink of smoke EVERYWHERE to the rude employees and paper thin walls.
"Worst Hotel Ever!!! " Read full review on TripAdvisor   12/4/2011 Vote      
2. The staff at the bar was kind of rude, we had one drink and left.
"Hotel recently changed name to Hard Rock Hotel " Read full review on TripAdvisor   12/2/2011 Vote      
3. The lack of privacy provided by the thin walls combined with the rudeness of our neighbors made for a less than restful evening.
"We Will Not Be Back " Read full review on TripAdvisor   9/23/2011 Vote      
4. We called the front desk and the agent was extremely rude.
"Lacks any sort of customer service " Read full review on TripAdvisor   2/12/2011 Vote      
5. None of the employees at the front desk were on the same page, received different answers for the same question and the staff on the casino floor are rude and inconsiderate.
"Worse vacation and the most money ever spent!!! " Read full review on TripAdvisor   1/24/2011 Vote      
6. The people at the front desk were not rude but no friendly either.
"Wasn't Impressed " Read full review on TripAdvisor   3/2/2010 Vote      
7. It's not so much being rude, as it is being 'sleepy'.
"Spa Review Only " Read full review on TripAdvisor   10/14/2009 Vote      
8. Although beautiful, the place is just too creepy, somber, bizarre and some staff members are just plain strange and rude.
"A strange, surreal experience " Read full review on TripAdvisor   6/30/2009 Vote      
   
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