Isleta Casino & Resort Hotel, Albuquerque, Poor

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Rank

29th

Out of 191

Isleta Casino & Resort Hotel	Average Price: $151 Check Rates

Hotel Class:

11000 Broadway SouthEast

Albuquerque, 87105 View map

5-Star Hotel Rank: 4 of 22
Average review rating: 3.55

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , TripAdvisor (96)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 3 comments.

The following words were used in comments with Poor:
hotel (2) taxi (2)

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1. One example of the poor training: The hotel concierge gave us information that was incomplete and inaccurate regarding taxi booking times and fares, and the resulting problem ended up costing us $120 in extra taxi charges - the price of one of our hotel rooms for the evening.

"Poor service " Read full review on TripAdvisor 11/4/2011 Vote

2. I think this is nothing short of poor business practices, bad faith, and pure highway robbery especially since they are aware that this happens all the time.

"n !!!! " Read full review on TripAdvisor 4/25/2011 Vote

3. I think it was a simple mistake and can see why it happened, especially because the poor clerk was being bombarded by customers who were angry because the pool was closed for the day ( I was none to happy about this either).

"Nice resort, but there were problems " Read full review on TripAdvisor 7/2/2010 Vote