Sandia Casino, Albuquerque, Complain

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OpinionWell
Rank

30th

Out of 191

Sandia Casino	Average Price: $243 Check Rates

Hotel Class:

30 Rainbow Road, NorthEast

Albuquerque, 87113 View map

5-Star Hotel Rank: 5 of 22
Average review rating: 3.75

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (5) , TripAdvisor (94)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 4 comments.

The following words were used in comments with Complain:
desk (2) management (2)

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1. The waitstaff at the restaurant downstairs and the one on the roof complained about their managers, their customers, how overloaded they were with work (and this when there were less than 12 people in the restaurant.

"Bad Smoke, incredibly average food " Read full review on TripAdvisor 4/24/2012 Vote

2. There was a couple behind us who we heard complaining to the manager about it as well.

"Buffet was terrible! " Read full review on TripAdvisor 2/8/2012 Vote

3. When we complained about this to the front desk, we were told that the councilman is an owner and can take the shuttle as he pleases.

"Councilmen, not customers, come first " Read full review on TripAdvisor 5/31/2011 Vote

4. I call down and get transferred two or three times before the front desk responds - really must they do everything? - luckily, the lady, again, name escapes me, really lovely middle-aged gal, want to say Jennifer, maybe - puts in maintenance request and listens to me complain about her colleague.

"nice facility, haphazard management " Read full review on TripAdvisor 10/26/2008 Vote