Union Square Hotel, San Francisco, Complain

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Rank

36th

Out of 493

Union Square Hotel	Average Price: $191 Check Rates

Hotel Class:

114 Powell Street

San Francisco, 94102 View map

3-Star Hotel Rank: 10 of 110
Average review rating: 3.53

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (38) , Travelocity (16) , TripAdvisor (397) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (7) bad (28) broken (5) claustrophobic (5) complain (16) complaint (7) cramped (4) difficult (4) dirty (6) disappoint (20) disturbing (10) downside (7) dump (4) expensive (11) fear (4) hard (11) hardly (8) horrible (5) inconvenient (3) irritate (3) issue (20) lack (9) loud (24) misleading (3) negative (10) nightmare (4) noise (128) noisy (53) outdated (3) poor (6) poorly (4) pretty small (4) problem (49) ridiculous (4) rude (3) sadly (4) scary (3) shabby (3) slow (5) smell (31) smelly (3) tiny (42) too small (4) unacceptable (3) uncomfortable (13) unfortunate (7) weird (4) worn (3) worst (7) wrong (3)

Complain

Appears in 18 comments.

The following words were used in comments with Complain:
bed (2) condition (2) desk (3) heating (2) hotel (2) liked (3) management (3) night (2) noise (2) noisy (2) not (5) reviews (2) room (10) size (3) staff (2) street (2)

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1. Can't really complain except for a couple minor issues: 1) it was our honeymoon and I was hoping to be given a decent size room and although we wanted a room away from the street (away from the noise that some reviews mentioned) the pay off was the size.

"Would recommend... " Read full review on TripAdvisor 5/4/2012 Vote

2. While others have complained that the hotel was noisy I did not find that this was the case.

"Great Base for Solo Traveller " Read full review on TripAdvisor 1/27/2012 Vote

3. I had been advised by staff on check-in that the rooms overlooking Powell Street could be somewhat noisy so I cannot complain.

"Nice place! " Read full review on TripAdvisor 11/30/2011 Vote

4. I complained twice about the yapping squealing dog, was given earplugs when requested, but no real concern was exhibited.

"Great place to inflict your yappy dogs on strangers! " Read full review on TripAdvisor 11/6/2011 Vote

5. I complained after 2 nights and asked to move, but we opted against it considering it was for 1 night.

"Dreadful room! " Read full review on TripAdvisor 9/14/2011 Vote

6. When I complained to the desk clerk that the room was unsatisfactory she couldn't understand why.

"Pictures don't always tell the truth " Read full review on TripAdvisor 3/29/2011 Vote

7. While others have complained of noise, I did not have this problem, likely due to a room in the interior corridor.

"Great location, tiny room " Read full review on TripAdvisor 11/28/2010 Vote

8. I wen to the front desk to complain especially about the AC at that moment because that is the first thing that I felt when I walked into the room --- so hot.

"Nice location, but be sure to double check with your room type before you go " Read full review on TripAdvisor 10/12/2010 Vote

9. We complained the next day and the 'manager' showed us a nicer.

"Very small room and very noisy " Read full review on TripAdvisor 7/13/2010 Vote

10. I complained to the General Manager via e-mail and didn't so much as receive an apology, handshake or even an acknowledgement that we stayed there.

"What's that smell? " Read full review on TripAdvisor 3/17/2010 Vote