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Rank
54th
Out of 493

Maxwell Hotel San Francisco

Average Price: $198  
 
Hotel Class:
386 Geary Street
San Francisco, 94102 View map  
3-Star Hotel Rank: 19 of 110
Average review rating: 3.5
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (437) , Travelocity (2) , TripAdvisor (451) , YahooTravel (14)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dispute
Appears in 12 comments. 
The following words were used in comments with Dispute:
arrival (2)   bad (2)   employee (2)   hotel (6)   management (3)   much (2)   night (3)   room (6)   service (4)    
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1. The dispute has apparently been running for more than a year, though our travel agent did mention the problem when booking.
"A hotel in dispute " Read full review on TripAdvisor   3/18/2012 Vote      
2. Later, when I tried to order room service, I was informed that the hotel had stopped offering room service because the management was in some kind of dispute with the restaurant.
"Great staff, lousy management " Read full review on TripAdvisor   1/9/2012 Vote      
3. It's a nice hotel in a convenient location, but it could be so much better with upgraded service and an end to the labor dispute.
"Nice hotel, good location, too bad about the labor dispute " Read full review on TripAdvisor   10/30/2011 Vote      
4. As other reviewers have mentioned, the labor dispute is ongoing and they do scream at you and try to make you feel bad for staying there - 'Shame on you.
"Nice hotel, good location, too bad about the labor dispute " Read full review on TripAdvisor   10/30/2011 Vote      
5. We'll return to the hotel when the dispute is over- until then it just seems like too much of a hassle.
"Great rooms but terrible service " Read full review on TripAdvisor   10/27/2011 Vote      
6. somehow it was my fault that there is a labour dispute :/The service is terrible- of course this is because they are unhappy with management but why take it out on the guests? As far as noise goes- it wasn't too bad but our room was on the 9th floor backside- so if you are going to brave this place before the dispute is over, than request a room in the back & up high.
"Great rooms but terrible service " Read full review on TripAdvisor   10/27/2011 Vote      
7. After schlepping for 6 hours in the car we just wanted to get to our room, when we arrived there were protestors outside- a labour dispute between the employees and management.
"Great rooms but terrible service " Read full review on TripAdvisor   10/27/2011 Vote      
8. It is true the hotel cannot be held responsible for what goes on outside, they do however, as the dispute is with them, have an obligation to explain to its customers why they are being screamed at.
"Nice Hotel, shame about the picket line " Read full review on TripAdvisor   10/2/2011 Vote      
9. I would recommend this hotel however I would think twice whilst this dispute is going on.
"Good location and hotel apart from the protesters " Read full review on TripAdvisor   6/27/2011 Vote      
10. We saw disputes three times during our six nights but this was the loudest.
"Good location and hotel apart from the protesters " Read full review on TripAdvisor   6/27/2011 Vote      
   
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