La Luna Inn, San Francisco, Complain

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OpinionWell
Rank

130th

Out of 493

La Luna Inn	Average Price: $174 Check Rates

Hotel Class:

2599 Lombard Street

San Francisco, 94123 View map

2-Star Hotel Rank: 32 of 119
Average review rating: 3.58

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (42) , Travelocity (4) , TripAdvisor (109) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoyance (1) bad (8) complain (5) complaint (3) difficult (1) dingy (1) dirty (2) disappoint (4) disgust (3) downside (2) dump (1) dumpy (1) dusty (1) expensive (5) filthy (1) hard (4) inconvenient (5) issue (9) lack (2) loud (10) lousy (3) negative (2) noise (28) noisy (11) odor (2) poor (3) problem (7) rock (2) rough (1) rude (2) shabby (1) shock (2) shortcomings (1) smell (5) smelly (1) smoker (2) stain (1) stale (1) terrible (2) tiny (5) too small (1) ugly (1) uncomfortable (2) unpleasant (1) unsuccessful (1) unsure (1) urine (1) weird (1) worn (1) wrong (2)

Complain

Appears in 6 comments.

The following words were used in comments with Complain:
deluxe (2) hotel (2) noise (4) quiet (2) room (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I complained and hung up the phone.

"Harassed by Owner " Read full review on TripAdvisor 9/11/2011 Vote

2. When I called to complain and ask for an apology for the inconvenience, the clerk was argumentative, interrupted me and then put me on hold.

"Management is Arrogant and condescending " Read full review on TripAdvisor 7/6/2010 Vote

3. Those, who complain that the motel is far away.

"Sleeping in heaven and find out why! " Read full review on TripAdvisor 7/12/2009 Vote

4. No complainents on noise and the staff were friendly.

"Nice Clean Hotel, Friendly Staff and Convienient Location " Read full review on TripAdvisor 6/16/2009 Vote

5. When i complained that this is not what was promised I was told that we could wait for a couple of days and then get the room with private balcony, this never happened.

"A big disappointment " Read full review on TripAdvisor 10/27/2008 Vote

6. We complained about the noise and were told if we wanted another room at the back then we would have to pay extra for a deluxe room (so deluxe meens quiet at this hotel?) after refusing to pay for a quiet room we went away to talk about stuff and then returned to the reception, we asked for the manager this time who apologised for the noise and gave us another room at the back for free, this was slightly quieter but you can still here the traffic noise with the door shut at the back of the hotel.

"Far too noisey " Read full review on TripAdvisor 5/9/2008 Vote