Hyatt Chicago, Chicago, Complaint

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Rank

54th

Out of 415

Hyatt Chicago	Average Price: $261 Check Rates

Hotel Class:

2233 South Martin Luther King Drive

Chicago, 60616-9985 View map

4-Star Hotel Rank: 25 of 39
Average review rating: 3.56

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (39) , MyTravelGuide (1895) , Travelocity (13) , TripAdvisor (315) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 37 comments.

The following words were used in comments with Complaint:
attitude (2) bellmen (2) biggest (2) bus (2) car (2) complaints (37) free (3) hotel (5) lacking (2) location (3) loud (3) phone (2) pool (2) poor (2) public (2) room (10) service (2) small (2) wall (2) wifi (2)

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1. The room service staff were unresponsive to my complaint about the lack of a restaurant.

"Average big city hotel, with an aggravation " Read full review on TripAdvisor 2/23/2012 Vote

2. Only noise complaints were doors slamming in the am.

"Amazing view, amazing room! " Read full review on TripAdvisor 2/20/2012 Vote

3. My only complaints were that the music throughout the public areas was so loud it was difficult to take a phone call (barely any reception in our room) and the clock was off and couldn't figure out how to adjust the time.

"Extremely helpful desk staff " Read full review on TripAdvisor 1/23/2012 Vote

4. The room was beautiful, my only complaint is that I believe that the WIFI should have been free.

"Wonderful Hotel! " Read full review on TripAdvisor 1/19/2012 Vote

5. I will make it clear that I don't have any huge complaints about the hotel and didn't complain to the front desk about anything because I am very easy-going, but it just didn't quite live up to my expectations as a AAA 4 diamond hotel.

"Just Decent " Read full review on TripAdvisor 8/4/2011 Vote

6. My only complaint about this hotel is the lack of an affordable place to eat breakfast with kids.

"Great Stay " Read full review on TripAdvisor 6/2/2011 Vote

7. No real complaints with the hotel itself.

"Desolate when no conventions at McCormick " Read full review on TripAdvisor 12/12/2010 Vote

8. Our room was fine; no complaints here.

"Don't do it to yourself.... " Read full review on TripAdvisor 8/4/2010 Vote

9. :) My only real complaint (besides no free wifi.

"nice hotel - not a very good location " Read full review on TripAdvisor 3/13/2010 Vote

10. My only complaint is the location, but if you plan accordingly it's not a big deal.

"Thanks for making our first Chicago trip a good one. " Read full review on TripAdvisor 6/16/2009 Vote