Chicago Drake Hotel, Chicago, Complaint

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Rank

41st

Out of 415

Chicago Drake Hotel	Average Price: $284 Check Rates

Hotel Class:

140 East Walton Place

Chicago, 60611 View map

4-Star Hotel Rank: 19 of 39
Average review rating: 4

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (621) , TripAdvisor (494) , YahooTravel (107)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (3) avoid (10) awful (5) bad (16) barely (4) broken (9) complain (7) complaint (13) dated (6) dirty (15) disappoint (45) errors (4) expensive (29) filthy (4) hard (14) hassle (5) horrible (9) inconvenient (6) issue (22) lack (12) loud (10) mildew (4) miserable (5) mistake (8) mold (6) negative (12) noise (23) noisy (8) outdated (4) overpriced (4) peeling (5) poor (7) pricey (14) problem (40) ridiculous (9) rude (7) sadly (4) shame (6) slow (6) smell (22) smelly (3) snooty (3) stained (5) terrible (6) tiny (8) unfortunate (10) unfriendly (6) worn (12) would have liked (3) wrong (13)

Complaint

Appears in 42 comments.

The following words were used in comments with Complaint:
beauty (3) bedspread (2) complaints (42) desk (3) elevator (3) extremely (2) fabulous (2) friendly (2) hotel (8) lacking (2) not (5) pressure (2) responsive (2) room (13) service (2) shower (3) single (2) slow (3) terrible (2) worst (2)

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1. My only complaint would be that the water pressure in the shower was extremely low, even after maintenance came to the room and changed the showerhead.

"Historic Hotel With Great Service " Read full review on TripAdvisor 9/27/2011 Vote

2. My only other complaint was the workout room.

"Classic luxury " Read full review on TripAdvisor 8/11/2011 Vote

3. All the staff were very friendly and we had absolutely no complaints about this hotel.

"Great service, would definitely stay here again " Read full review on TripAdvisor 8/6/2011 Vote

4. Our only complaint was that the shower lacked a lot of pressure and dripped.

"Nice Hotel! " Read full review on TripAdvisor 7/5/2011 Vote

5. And oh, by the way, this is my first complaint ever on a hotel (I stay in ~ 40 hotels yearly).

"Gone Downhill, Terrible Service " Read full review on TripAdvisor 8/30/2010 Vote

6. They found none of my abovementioned items to be complaint worthy and still charged us 339 dollars for a one night rotten stay.

"Gone Downhill, Terrible Service " Read full review on TripAdvisor 8/30/2010 Vote

7. No complaints at all, beautiful building, excellent rooms.

"Very lovely, convenient, comfortable " Read full review on TripAdvisor 6/11/2010 Vote

8. the only complaint i have is that some of the rooms look like they could use a little more decorating.

"I'm just commenting on the virtual tour and video tour " Read full review on TripAdvisor 1/5/2010 Vote

9. Lack of free WiFi would be my only real complaint.

"My best hotel experience yet! " Read full review on TripAdvisor 1/5/2010 Vote

10. Many of them were beautiful, and basically we have had no complaints; however, The Drake was by far the best as far as service and location.

"Will definitely return! " Read full review on Expedia 12/16/2009 Vote