Embassy Suites Hotel Chicago - Downtown, Chicago, Unfortunate

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OpinionWell
Rank

43rd

Out of 415

Embassy Suites Hotel Chicago - Downtown	Average Price: $290 Check Rates

Hotel Class:

600 North State Street

Chicago, 60610 View map

3-Star Hotel Rank: 16 of 73
Average review rating: 4.26

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (55) , MyTravelGuide (709) , Travelocity (16) , TripAdvisor (481) , YahooTravel (61)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unfortunate

Appears in 8 comments.

The following words were used in comments with Unfortunate:
disappoint (2) hotel (2) not (3)

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1. unfortunately, they really let us down on their customer service and we were very disappointed that there was not follow-up.

"No Special Requests " Read full review on TripAdvisor 8/9/2011 Vote

2. During the day, we visited the Shedd Aquarium (unfortunately had to wait 2 hours in line) and then came back to the hotel.

"Great place to stay! " Read full review on TripAdvisor 4/28/2011 Vote

3. We did unfortunately have some issues with loud neighbors- the walls are not very sound proof.

"Excellent quality and location at a good price " Read full review on TripAdvisor 2/22/2011 Vote

4. unfortunately, they did not give me an upper floor, and I could hear the red train every time it passed by our hotel.

"Poor Choice In Chicago " Read full review on TripAdvisor 5/17/2010 Vote

5. We arrived at 12:15pm on a Friday, waited about 10 minutes for a front desk person to be available to help me, and were told, 'unfortunately, your room won't be available until 3pm.

"Good and not so good experiences " Read full review on TripAdvisor 8/2/2009 Vote

6. unfortunately, we had a few problems.

"Freezing cold pool! " Read full review on TripAdvisor 1/4/2007 Vote

7. unfortunately, we were disappointed.

"Hotel in need of updating " Read full review on TripAdvisor 7/25/2004 Vote

8. Which was unfortunate as that is one reason we made our reservation at that specific location.

"Generally Good lodging, but lots of kids running around " Read full review on TripAdvisor 6/28/2004 Vote