Embassy Suites Hotel Chicago - Downtown, Chicago, Issue

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Rank

43rd

Out of 415

Embassy Suites Hotel Chicago - Downtown	Average Price: $290 Check Rates

Hotel Class:

600 North State Street

Chicago, 60610 View map

3-Star Hotel Rank: 16 of 73
Average review rating: 4.26

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (55) , MyTravelGuide (709) , Travelocity (16) , TripAdvisor (481) , YahooTravel (61)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (4) annoy (6) avoid (8) awful (6) bad (29) barely (3) bed bugs (9) broken (6) bug (4) chaotic (4) chipped (20) complain (14) complaint (26) dated (4) difficult (9) dirty (7) disappoint (22) downside (11) expensive (15) hard (33) hardly (3) horrible (3) inconvenient (3) issue (24) lack (4) loud (17) negative (16) noise (55) noisy (22) odor (2) poor (10) pricey (9) problem (27) ridiculous (3) rock (12) rude (7) shock (4) sick (4) slow (10) smell (8) stale (4) terrible (6) tiny (6) uncomfortable (5) unfortunate (4) weird (3) worn (7) worst (6) would have liked (4) wrong (9)

Issue

Appears in 38 comments.

The following words were used in comments with Issue:
bathroom (2) biggest (2) breakfast (3) cost (2) desk (6) downtown (2) expectation (3) free (2) hotel (5) lobby (2) nice (2) noise (2) not (9) park (4) poor (2) room (8) rude (2) service (2) wall (2) weekends (2)

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1. But they were nice enough to e-mail me a survey asking me to provide feedback on how the assistance seem had resolved my issue.

"Excellent Customer Service " Read full review on TripAdvisor 5/11/2012 Vote

2. , they had NO issues with theirs.

"Spring Break Disaster " Read full review on TripAdvisor 3/31/2012 Vote

3. Too not complicate issues further we were happy to have two double beds for the family.

"Spring Break Disaster " Read full review on TripAdvisor 3/31/2012 Vote

4. Only issue would be the small swimming pool and jacuzzi was not working.

"Perfect! " Read full review on TripAdvisor 3/11/2012 Vote

5. Popular spot, but never had any line or table issues.

"Definitely Will Return... " Read full review on TripAdvisor 3/11/2012 Vote

6. After an hour, we called the front desk again, asking for someone to address our plumbing issue.

"Pretty good overall " Read full review on TripAdvisor 12/22/2011 Vote

7. Obviously Embassy atriums can have a bit of a noise issue, but I didnt have any when I was at this hotel, and I was near the elevator.

"great amenities, great location - definitely will be back " Read full review on TripAdvisor 8/18/2011 Vote

8. When we reserved the agent assured us that this was not an issue and went above and beyond to ask us if we had any other special requests that she could help us with to make our stay more enjoyable.

"No Special Requests " Read full review on TripAdvisor 8/9/2011 Vote

9. It wasn't perfect, but all our issues were resolved appropriately and with respect.

"Good property, great staff " Read full review on TripAdvisor 7/28/2011 Vote

10. Being 3 floors up it is probably not an issue and not a deal breaker.

"Great location with everything you need... " Read full review on TripAdvisor 5/19/2011 Vote