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Rank
43rd
Out of 415

Embassy Suites Hotel Chicago - Downtown

Average Price: $290  
 
Hotel Class:
600 North State Street
Chicago, 60610 View map  
3-Star Hotel Rank: 16 of 73
Average review rating: 4.26
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (55) , MyTravelGuide (709) , Travelocity (16) , TripAdvisor (481) , YahooTravel (61)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 15 comments. 
The following words were used in comments with Rude:
area (2)   bedroom (2)   breakfast (2)   desk (7)   great (2)   hotel (4)   management (3)   most (2)   night (2)   room (2)   service (2)   staff (3)    
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1. Down side, the little guy with the glasses the worked in the bar, I observed him being rude & snotty to everyone.
"Clos to everything, nice staff, room blah... " Read full review on TripAdvisor   11/10/2011 Vote      
2. The staff was nothing special, bordering on rude.
"Just OK " Read full review on TripAdvisor   10/20/2011 Vote      
3. The people as usual, were rude.
"Fine for a family trip " Read full review on TripAdvisor   8/29/2011 Vote      
4. Most of the people were great - really all of Chicago were helpful and friendly - however at the hotel, the desk attendance Jennifer was rude.
"We'll stay again ....... but " Read full review on TripAdvisor   8/7/2011 Vote      
5. When we initially got to the hotel I went to check in and the woman working the front desk was very unprofessional and quite rude.
"Great Employees Make All the Difference " Read full review on TripAdvisor   6/21/2011 Vote      
6. The room walls are very thin and also a lot of rude people allowing their kids to run around late at night.
"Would do it all over again! " Read full review on TripAdvisor   4/19/2010 Vote      
7. The manager acted very unprofessionally and was rude.
Read full review on MyTravelGuide   5/30/2009 Vote      
8. I tried to pay my parking the way the valet told me to the night before and the manager was rude.
Read full review on MyTravelGuide   5/30/2009 Vote      
9. When checking in they were good, however, when checking out I had the most rude person ever.
Read full review on MyTravelGuide   5/30/2009 Vote      
10. Reasons:- Location is great (as are other hotels in area I know)- Bathroon is BETWEEN bedroom and Livng room with sofabed (may seem insignificant but this is important to parents in that compared with Homewood or other hotels with suites that have the bathroom IN the bedroom area)- Have never encountered one rude service staff member (whatever their position they are ALWAYS pleasant)-The breakfast can be made to order as you wish and is INCLUDED in the price (omelettes and other brakfast items aren't rocket science and for a family of four this service alone adds $40-50 to any breakfast in the city).
"Love the Downtown Embassy " Read full review on TripAdvisor   2/2/2009 Vote      
   
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