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OpinionWell
Rank
19th
Out of 415

Renaissance Chicago

Average Price: $302  
 
Hotel Class:
636 South Michigan Avenue
Chicago, 60605 View map  
3-Star Hotel Rank: 7 of 73
Average review rating: 4.43
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (29) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (351) , YahooTravel (2)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Horrible
Appears in 6 comments. 
The following words were used in comments with Horrible:
hotel (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Almost 6 weeks of me calling and again - the customer service was horrible.
"Do not understand the good ratings on this hotel " Read full review on TripAdvisor   5/7/2012 Vote      
2. The management at this hotel is horrible and not accomodating.
"Do not understand the good ratings on this hotel " Read full review on TripAdvisor   5/7/2012 Vote      
3. The first was that we couldn't get an upgrade to a lakeview room and had a pretty horrible view of the subway behind the hotel.
"Beautiful hotel, great staff! " Read full review on TripAdvisor   1/3/2012 Vote      
4. The bed was ok- the pillows were horrible, too big and hard.
"Anniversary Stay " Read full review on TripAdvisor   11/27/2011 Vote      
5. horribly slow'business station' computers.
"Wouldn't stay anywhere else " Read full review on TripAdvisor   9/17/2011 Vote      
6. A horrible design and completely ineffective.
"Nice big room, great view, weird bathroom " Read full review on TripAdvisor   6/1/2011 Vote      
   
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