Holiday Inn Express NYC Madison Square Garden, New York City, Broken

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OpinionWell
Rank

61st

Out of 676

Holiday Inn Express NYC Madison Square Garden	Average Price: $298 Check Rates

Hotel Class:

232 West 29th Street

New York City, 10001 View map

2-Star Hotel Rank: 7 of 144
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (35) , Travelocity (17) , TripAdvisor (444) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (13) annoy (5) avoid (11) awful (5) bad (31) bed bugs (7) broken (5) chaotic (3) claustrophobic (3) complain (7) complaint (7) cramped (8) difficult (7) dirty (7) disappoint (9) disturbing (3) downside (4) expensive (18) hard (16) hassle (3) hectic (5) horrible (3) inconvenient (3) issue (17) lack (4) loud (21) mistake (3) negative (16) noise (73) noisy (31) odor (4) poor (6) problem (62) rude (3) scary (3) shame (4) shock (6) shortcomings (3) slow (9) smell (8) smoker (4) terrible (5) tiny (24) too small (20) uncomfortable (4) unfortunate (5) unsafe (6) weird (3) worst (6) wrong (4)

Broken

Appears in 6 comments.

The following words were used in comments with Broken:
lobby (2) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel itself is pretty nice, though when I stayed one of the 2 elevators was broken, meaning long waits to get up to the room and back down to the lobby.

"Nice hotel, good value " Read full review on TripAdvisor 1/19/2012 Vote

2. Lobby printer for boarding passes was broken.

"Ok if you are on expense account and never in the room " Read full review on TripAdvisor 10/18/2011 Vote

3. The second night the phone was broken.

"We got more attention from the hooker outside our room than the front desk. " Read full review on TripAdvisor 8/2/2011 Vote

4. One of the two telephones in the room were broken.

"A slew of disappointment " Read full review on TripAdvisor 7/29/2011 Vote

5. Closet hangers were broken4.

"A slew of disappointment " Read full review on TripAdvisor 7/29/2011 Vote

6. At first we thought it was a broken unit, so we switched rooms.

"Okay at best. " Read full review on TripAdvisor 5/28/2007 Vote