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OpinionWell
Rank
54th
Out of 676

The Pod Hotel

Average Price: $207  
 
Hotel Class:
230 East 51st Street
New York City, 10022 View map  
2-Star Hotel Rank: 5 of 144
Average review rating: 3.93
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (92) , MyTravelGuide (4) , TripAdvisor (1163) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unhelpful
Appears in 8 comments. 
The following words were used in comments with Unhelpful:
extremely (2)   hotel (3)   shower (2)   staff (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Personnel was kind, but unhelpful to resolve the issue.
"The biggest rip off in the city " Read full review on TripAdvisor   10/24/2011 Vote      
2. The staff, particularly the Manager Louis, was overly rude and unhelpful.
"HORRIBLE HOTEL, AWFUL CUSTOMER SERVICE " Read full review on TripAdvisor   7/9/2011 Vote      
3. BIG downside was the extremely unhelpful front desk staff.
"Great location & price, clean & funtional " Read full review on TripAdvisor   6/15/2011 Vote      
4. ) he didn't apologise, offer any form of assistance or explanation, extremely disinterested and unhelpful.
"Great hotel but could improve how they deal with complaints " Read full review on TripAdvisor   5/14/2011 Vote      
5. The truly HUGE downfall is the standoffish and very unhelpful staff.
"Great Modern Dorm Rooms " Read full review on YahooTravel   9/29/2007 Vote      
6. Pros: clean; friendly staff,;good location; decent plumbing (a rarity in NY); fairly quiet; public space with waterfall across the road (ideal for breakfasting when weather`s okay)Cons: single pod with 'bathroom' was very cramped (you practically have your feet in the shower to sit on the toilet); flat-screen TV (with poor choice of channels) at unhelpful angle to bed; safe too small for laptop (annoying in a hotel with free internet access); no indication how to make the shower hotter (you have to turn the tap up, I worked out)I paid $1682 for six nights - a high price to get a private bathroomIn all, not bad, but would probably go back to the Paramount before returning here.
"Odd Pod " Read full review on TripAdvisor   9/19/2007 Vote      
7. When we expressed our surprise to the clerk, he was unhelpful and even claimed that our room had been renovated.
"Pod Hotel/Pickwick Arms Not As Advertised " Read full review on TripAdvisor   8/6/2007 Vote      
8. In general the hotel staff were pretty useless and unhelpful, but dont let that affect your choice of hotel in this instance.
"Not bad, not great " Read full review on TripAdvisor   5/23/2005 Vote      
   
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