The Pod Hotel, New York City, Rude

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Rank

54th

Out of 676

The Pod Hotel	Average Price: $207 Check Rates

Hotel Class:

230 East 51st Street

New York City, 10022 View map

2-Star Hotel Rank: 5 of 144
Average review rating: 3.93

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (4) , TripAdvisor (1163) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (12) annoy (23) avoid (15) awful (11) awkward (9) bad (72) bed bugs (10) big deal (10) broken (10) claustrophobic (18) complain (38) complaint (35) cramped (36) difficult (14) dirty (18) disappoint (38) disturbing (21) downside (28) expensive (81) hard (46) hardly (14) hassle (9) horrible (19) inconvenient (9) irritate (8) issue (83) lack (24) loud (45) mistake (8) negative (37) noise (164) noisy (74) overpriced (13) poor (23) pricey (11) problem (200) ridiculous (14) rock (10) rude (42) shock (13) slow (67) smell (41) terrible (14) tiny (189) too small (24) uncomfortable (32) unfortunate (15) unhelpful (7) weird (11) wrong (30)

Rude	Appears in 57 comments.

The following words were used in comments with Rude:
bathroom (3) complaints (3) desk (14) dirty (3) extremely (4) great (3) guest (3) helpful (4) hotel (14) liked (3) management (4) most (6) need (4) not (12) reception (5) room (11) service (6) staff (27) unbelievable (4) walking (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Night front staff may get rude but bellboys and concierge are great.

"Great location " Read full review on TripAdvisor 3/7/2012 Vote

2. The staff is typical of NY, aloof and sometimes just rude.

"Highly Recomend Despite the Staff and Coffee " Read full review on TripAdvisor 2/5/2012 Vote

3. She was very rude every time we needed something, or on check in.

"Very Good " Read full review on TripAdvisor 1/31/2012 Vote

4. The only thing everybody hated is about the rude and unpolite woman in the front desk.

"Very Good " Read full review on TripAdvisor 1/31/2012 Vote

5. rude front desk bad rooms.

"Horrible and ridiculously over priced at nearly $200 " Read full review on TripAdvisor 10/20/2011 Vote

6. I personally didn't find the front desk staff rude at all, even when I locked myself out of my room they were very helpful.

"Great hotel in a fantastic location " Read full review on TripAdvisor 8/18/2011 Vote

7. Staff were a little rude however.

"Nice, clean and cosy " Read full review on TripAdvisor 8/17/2011 Vote

8. If you can get over rude front desk people, the location and the rooms are great.

"I Love The Pod " Read full review on TripAdvisor 8/17/2011 Vote

9. My only complaint is that the front desk people are very rude and not friendly at all, they make you feel like you are bothering them.

"I Love The Pod " Read full review on TripAdvisor 8/17/2011 Vote

10. The staff, particularly the Manager Louis, was overly rude and unhelpful.

"HORRIBLE HOTEL, AWFUL CUSTOMER SERVICE " Read full review on TripAdvisor 7/9/2011 Vote