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Rank
19th
Out of 676

Wyndham Garden Hotel - Times Square South

Average Price: $341  
 
Hotel Class:
341 WEST 36TH STREET NEW YORK
New York City, View map  
3-Star Hotel Rank: 9 of 154
Average review rating: 4.18
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (38) , Travelocity (7) , TripAdvisor (786) , YahooTravel (1)
SAFE TO BOOK ? (1/5 issues found)
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Complaint
Appears in 43 comments. 
The following words were used in comments with Complaint:
bathroom (3)   big (3)   clean (3)   complaints (44)   desk (2)   elevator (6)   hotel (8)   management (3)   much (3)   not (7)   pretty (2)   recommend (2)   room (18)   service (2)   sink (3)   size (4)   small (7)   staff (4)   useful (2)   view (2)    
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1. I lodged a complaint with Hilton Honors, let's see how long it will take for them to respond.
"Very RUDE staff " Read full review on TripAdvisor   3/24/2012 Vote      
2. My friends in a room along the main hall had a normal bathroom and had no complaints.
"Tiny Rooms even for NYC - Awful bathroom " Read full review on TripAdvisor   2/17/2012 Vote      
3. My big complaint was the size of the room and bathroom.
"Tiny Rooms even for NYC - Awful bathroom " Read full review on TripAdvisor   2/17/2012 Vote      
4. Despite the fact that their computer system went down the blink for two days and the business area and computer were not working and that staff had to open all doors everyone (guests and staff) adjusted dealt with the inconvenience professionally and in a timely manner and we did not hear one complaint.
"great location, first rate service " Read full review on TripAdvisor   2/1/2012 Vote      
5. I would have rated this hotel much higher - the location is perfect and I have no complaints with their comfortable rooms - but the staff need to improve ASAP.
"Great location, good rooms, but noisy & staff AWFUL. " Read full review on TripAdvisor   1/21/2012 Vote      
6. Apart from this we have no complaints at all, and if your a traveller on a budget who wants to be in the middle of the action - choose this one - but remember to get a room on the front and close to the top if you want to enjoy the city view.
"Now called - Double Tree Hilton " Read full review on TripAdvisor   1/18/2012 Vote      
7. The only complaint I have is that you can wait for the elevators for awhile since it's such a tall building (23+ floors).
"Pleasantly surprised " Read full review on TripAdvisor   11/21/2011 Vote      
8. No complaints, would easily recommend this hotel to friends and family.
"Great location for Javits " Read full review on TripAdvisor   11/18/2011 Vote      
9. If I have one complaint it was that the ice machine on our floor stopped working the last 2 days of the stay but I was able to go to another flr to get ice so that was really no big deal.
"great hotel & great location " Read full review on TripAdvisor   8/13/2011 Vote      
10. No complaints.
"Rate was reasonable, room and bathroom was clean, no complaints. " Read full review on TripAdvisor   6/23/2011 Vote      
   
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