Holiday Inn Express Seattle City Center, Seattle, Rude

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Rank

51st

Out of 267

Holiday Inn Express Seattle City Center	Average Price: $79 Check Rates

Hotel Class:

226 Aurora Avenue

Seattle, 98109 View map

5-Star Hotel Rank: 4 of 7
Average review rating: 4

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (62) , MyTravelGuide (83) , Priceline (126) , Travelocity (9) , TripAdvisor (210) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a little on the small side (3) avoid (2) bad (22) bed bugs (3) big deal (4) broken (2) chipped (2) complain (9) complaint (9) cramped (3) damage (2) dated (4) difficult (5) dirty (2) disappoint (8) downside (8) expensive (9) hard (12) hassle (4) inconvenient (4) issue (10) lack (5) loud (14) negative (4) nightmare (2) noise (33) noisy (15) odor (2) outdated (4) overpriced (3) poor (3) poorly (2) problem (27) rude (9) scary (2) shabby (2) shock (3) slow (18) smell (10) stain (2) terrible (5) tiny (6) too small (4) uncomfortable (3) unfortunate (9) unhelpful (3) worn (2) worst (3) would have liked (4) wrong (3)

Rude	Appears in 10 comments.

The following words were used in comments with Rude:
change (2) charged (2) company (2) desk (2) employee (4) hotel (3) not (7) personable (2) room (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Ms Hambrick was argumentative, condescending, combative, and plainly rude.

"The General Manager, Darcy Hambrick, UNPROFESSIONAL " Read full review on TripAdvisor 4/29/2012 Vote

2. Trying to find someone who can explain all this to you is not possible, the staff at the check-in are very uninformed and borderline rude.

"Not a plesent Experience " Read full review on TripAdvisor 4/2/2012 Vote

3. I understood it was NYE and they could not change my room, however, mathew smith who works the front service desk was rude in the manor and smarted off to another employee about me as I walked away from our conversation of not being able to change rooms.

"Will not choose holiday inn again. " Read full review on TripAdvisor 1/11/2012 Vote

4. This was the worst expierience I have ever had at a hotel and I advise the Holiday Inn Express keep track of their very rude employees as it cost them two customers in the future.

"“Not impressed with security staff” " Read full review on Expedia 3/24/2011 Vote

5. This was not funny and quite rude as we were not about to say no or argue with a person who had "security" written on their coat.

"“Not impressed with security staff” " Read full review on Expedia 3/24/2011 Vote

6. The staff were indifferent, not overly friendly but not totally rude.

"Okay place to stay... " Read full review on Expedia 10/3/2010 Vote

7. My company upgraded our hotel so we may stay more comfortably but instead ended up having rude employees and they charged my personal debit card instead of my company card.

"Double charged me instead of my company once!! HORABLE SERVICE! " Read full review on TripAdvisor 9/27/2010 Vote

8. The front desk was unhelpful, rude, smug and basically refused to do anything to help.

"unhelpful " Read full review on TripAdvisor 9/20/2008 Vote

9. Once we used an orange cab and were charged 3 bucks more and got a rude driver, he lost his tip, Oh well.

"clean comfy bed and pillows " Read full review on TripAdvisor 10/21/2007 Vote

10. I found the hotel employees rude and terse.

"Okay but nothing Special " Read full review on TripAdvisor 7/7/2006 Vote