Four Seasons Resort Lana'i, The Lodge at Koele, Lanai City, Complain

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Rank

1st

Out of 9

Four Seasons Resort Lana'i, The Lodge at Koele	Average Daily Rate: NA Check Rates

Hotel Class:

1 Keomoku Highway

Lanai City, 00000 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 4.75

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (236)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 7 comments.

The following words were used in comments with Complain:
problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. After complaining about the service.

"Beautiful, Calm, Relaxing and Unique Resort! " Read full review on TripAdvisor 3/14/2012 Vote

2. If I had to find something to complain about, maybe the hot tub was about 2 degrees too cold (alas, the 'problems' we had).

"Just returned from an EPIC 10 day stay! Everything was PERFECT and I cannot wait to return. The staff was AMAZING! " Read full review on TripAdvisor 1/25/2012 Vote

3. I noted in my 2007 review that I had complained about the room as it overlooked the parking lot, and not the gardens as I was told.

"Beautiful hotel, servce nowhere near up to par " Read full review on TripAdvisor 1/15/2012 Vote

4. If I have to complain it would be the amount of restaurants available.

"WOW! My second visit was ever better than the first! " Read full review on TripAdvisor 3/20/2008 Vote

5. Other notes: some people complain about the fact that they charge extra for the shuttle and stuff like that.

"Where time slows down.... " Read full review on TripAdvisor 2/9/2008 Vote

6. I called and complained and was basically told tough luck.

"Not quite a Four Seasons experience " Read full review on TripAdvisor 7/28/2007 Vote

7. People have complained of bugs, but we had no problems with this.

"Intoxicating Lanai... " Read full review on TripAdvisor 11/8/2005 Vote