O'Keefe Plaza Hotel, New Orleans, Problem

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Rank

95th

Out of 427

O'Keefe Plaza Hotel	Average Price: $100 Check Rates

Hotel Class:

334 O'Keefe Avenue

New Orleans, 70112 View map

5-Star Hotel Rank: 6 of 15
Average review rating: 2

OpinionWell Value Index: 1

Traveler reviews analyzed: TripAdvisor (102) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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avoid (4) awful (4) bad (20) bed bugs (24) broke (2) broken (9) bug (11) complain (11) complaint (2) confront (2) dated (2) dirty (20) disappoint (5) disgust (7) dump (5) expensive (5) filthy (8) hard (4) horrible (8) ignored (4) inconvenient (4) insects (6) issue (10) mildew (2) mistake (3) mold (3) nasty (5) negative (4) nightmare (2) noise (2) noisy (3) odor (3) offensive (2) outdated (2) poor (5) problem (23) reek (2) rude (16) shock (2) smell (14) smelly (2) stunk (3) tiny (8) unclean (2) unfortunate (3) unsafe (3) urine (2) weird (2) worn (3) worst (11)

Problem

Appears in 18 comments.

The following words were used in comments with Problem:
bug (2) desk (2) friendly (2) guest (2) hotel (3) management (2) new (2) not (5) staff (5)

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1. I understand that bed bugs are a problem -- staff was terrible and did not seem to care at all.

"Eat your iron, you will be losing blood! " Read full review on TripAdvisor 5/3/2012 Vote

2. )We did have some problems with the door keys not holding the magnetic charge to open the door.

"No bedbugs in our room. " Read full review on TripAdvisor 4/21/2012 Vote

3. Ive noticed the owner responds to alot of the reviews here stating that 'extra training has been provided to staff to rectify these problems'.

"Free wi-fi the only good thing about this 'hotel' " Read full review on TripAdvisor 1/3/2012 Vote

4. Alot of problems would have been solved pretty easily and made better by a simple 'we're sorry' from the staff but I guess thats to much to ask for.

"Free wi-fi the only good thing about this 'hotel' " Read full review on TripAdvisor 1/3/2012 Vote

5. problems started to arise on new years eve.

"Free wi-fi the only good thing about this 'hotel' " Read full review on TripAdvisor 1/3/2012 Vote

6. Biggest problem is that the walls are thin and the doors are even thinner.

"OK but can't recommend " Read full review on TripAdvisor 12/12/2011 Vote

7. I hope someone will get to the bottom of these problems, especially common theft by the hotel personnel, so that other guests do not have to suffer from these misleading and dishonest practices that are, unfortunately, the norm in O'Keefe Plaza Hotel.

"Stealing cleaning crew, unresponsive management, untidy rooms " Read full review on TripAdvisor 3/20/2011 Vote

8. I let the front desk personnel know about this issue and was told that the problem would be solved, but nothing changed.

"Stealing cleaning crew, unresponsive management, untidy rooms " Read full review on TripAdvisor 3/20/2011 Vote

9. Below are the four main problems that I encountered while staying there.

"Stealing cleaning crew, unresponsive management, untidy rooms " Read full review on TripAdvisor 3/20/2011 Vote

10. When we brought the problem up with the clerk at the front desk, she only responded with 'these things happen' and refused to let us talk to a manager.

"BED BUGS-BEWARE!! " Read full review on TripAdvisor 2/15/2011 Vote