Aria Hotel and Casino, Las Vegas, Worst

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OpinionWell
Rank

12th

Out of 481

Aria Hotel and Casino	Average Price: $219 Check Rates

Hotel Class:

3730 Las Vegas Boulevard South

Las Vegas, 89109 View map

0-Star Hotel Rank: 1 of 239
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (50) , Travelocity (24) , TripAdvisor (3260)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (143) avoid (78) awful (64) bad (436) big deal (66) broken (51) complain (251) complaint (138) crap (45) delay (38) difficult (100) dirty (136) disappoint (309) downside (53) expensive (388) filthy (32) frustrated (83) hard (239) hardly (32) hate (40) horrible (99) inconvenient (49) issue (433) lack (129) loud (117) mad (37) mediocre (39) mess (54) mistake (48) negative (228) nightmare (38) noise (143) noisy (34) overpriced (105) poor (159) poorly (44) pricey (157) problem (506) ridiculous (67) rock (69) rude (126) shock (50) slow (243) smell (541) smoker (30) terrible (120) unfortunate (83) weird (41) worst (111) wrong (144)

Worst

Appears in 111 comments.

The following words were used in comments with Worst:
area (3) buffet (5) cafe (3) customer (4) experience (13) floor (4) good (3) hotel (30) liked (4) management (3) never (3) nice (4) not (10) pool (4) resort (3) room (10) service (19) staff (6) trip (3) useful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I think it was the worst customer service experience that I have encountered.

"Bad Experience " Read full review on TripAdvisor 5/16/2012 Vote

2. worst vacation experience ever.

"Hotel room was robbed evidenced by marks left on door- SCARY! " Read full review on TripAdvisor 5/1/2012 Vote

3. The worst experince I've had in any restaurant.

"Customer Service is Terrible! " Read full review on TripAdvisor 4/24/2012 Vote

4. She put us in the worst room in the place, on floor 3, about a mile from the elevators and a view of the building's roof next door.

"If you are looking for the worst customer service on the strip, Aria's your place " Read full review on TripAdvisor 4/24/2012 Vote

5. Pros: New hotel, nice view, good 24 hr cafe (Cafe Vettro), like the electric curtains, good buffetCons: Boring casino, unorganized lobby for check-in, a lot of blank walkways, guys posted in casino harassing you to go to their nightclub, hallways are hot and stuffy, breeze restaurant at pool confusing and horrible set-up, taxi stand on other side of building, no ipod docking station, sheets and towels were rough, bed was mushy, dirty part of the strip, no lounges with live music (at least that we could find), worst service ever one night at Cafe Vettro (watch out for Bella), hallways are easy to get lost in (double corridor strange), ridiculously expensive mall hooked on, set far back from strip, overall bad vibe.

"Skip it " Read full review on TripAdvisor 4/20/2012 Vote

6. I've noticed dead cellular zones while staying in other hotels too, but it was the worst at the Aria.

"Probably the best hotel experience I've had in Vegas " Read full review on TripAdvisor 4/11/2012 Vote

7. The worst part was after we came back from shopping, one of my girlfriend's lost her bag.

"Not a five star hotel " Read full review on TripAdvisor 4/10/2012 Vote

8. The WORST shampoo and conditioner I have ever used.

"flashy, no substance, awful service " Read full review on TripAdvisor 3/28/2012 Vote

9. I think the waitress and bartenders were competing to see who could deliver the worst service I have ever experienced.

"Beautiful Hotel ....best service was the bell desk on departure. " Read full review on TripAdvisor 3/17/2012 Vote

10. I was very unimpressed with the Patisserie - I had the worst almond croissant I've ever had there.

"Nice Stay at the Aria " Read full review on TripAdvisor 3/15/2012 Vote