The Westin Beale Street Memphis, Memphis, Complaint

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Rank

6th

Out of 238

The Westin Beale Street Memphis	Average Daily Rate: NA Check Rates

Hotel Class:

170 LT GEORGE West LEE AVENUE

Memphis, 38103 View map

4-Star Hotel Rank: 3 of 10
Average review rating: 4.15

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (63) , MyTravelGuide (10) , Travelocity (4) , TripAdvisor (158) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
clean (2) complaints (8) park (3) room (3) service (2) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint was that the parking (at a garage next door if you don't want to use the Valet) was $20/day, which seemed a little steep for self-parking.

"Great location " Read full review on TripAdvisor 4/30/2012 Vote

2. The only complaint I had was that the lighting in the bathroom was terrible.

"Great Location " Read full review on TripAdvisor 4/3/2012 Vote

3. Cleanliness leaves a lot to be desired, especially when the cleaning staff will do only part of the room and not finish until mutiple complaints have been registered with the manager.

"Very disappointing " Read full review on TripAdvisor 7/27/2011 Vote

4. Absolutely no complaints on the hotel.

"Hotel was great, Memphis..Okay " Read full review on Expedia 9/9/2010 Vote

5. Honestly, I wouldn't even call these complaints and in no way should they deter you from booking your stay here.

"Memorable Stay " Read full review on TripAdvisor 7/27/2010 Vote

6. If I had to offer a complaint, the only things I could say would be one day when the maid service cleaned our room, they didn't leave us any towels.

"Memorable Stay " Read full review on TripAdvisor 7/27/2010 Vote

7. My biggest complaint is, aside from Roberta, the smell of DOG in the lobby and hallways.

"Unfriendly staff.....rooms "OK" " Read full review on TripAdvisor 7/1/2010 Vote

8. I did avail myself of the concierge, valet parking and room service and have no complaints.

"Killer Views in the Corner Suite " Read full review on YahooTravel 5/22/2009 Vote