Crowne Plaza Greenway, Houston, Issue

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Rank

5th

Out of 718

Crowne Plaza Greenway	Average Daily Rate: NA Check Rates

Hotel Class:

2712 SOUTHWEST FREEWAY HOUSTON

Houston, View map

0-Star Hotel Rank: 1 of 326
Average review rating: 3.63

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (15) , Travelocity (14) , TripAdvisor (279) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 26 comments.

The following words were used in comments with Issue:
desk (6) helpful (2) hotel (5) management (3) not (2) park (4) return (2) room (5) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. He really helped me solve a lot of issues, for the week I stayed there.

"Thanks and congratulations for Nicholas Ervin's great service! " Read full review on TripAdvisor 5/21/2012 Vote

2. and Kieth Parks has done a wonderful job even when I have even the slightest of issues.

"Terminix ASPIRE classes " Read full review on TripAdvisor 4/19/2012 Vote

3. She did everything she could to make sure we were happy and she addressed the minor issue and resolved it to our satisfaction.

"Friendly staff " Read full review on TripAdvisor 4/18/2012 Vote

4. Had a few issues with bellman but the concierge, MANDY BATES, was right on it.

"Friendly staff " Read full review on TripAdvisor 4/18/2012 Vote

5. Honestly, I was hesitant about returning to the property due to the billing issues and HVAC issues.

"One star makes the difference " Read full review on TripAdvisor 4/6/2012 Vote

6. Several of us encountered issues with the room heating and air conditioning system which weren't exactly resolved but we lived with it.

"One star makes the difference " Read full review on TripAdvisor 4/6/2012 Vote

7. Everyone of the staff go out of their way to ensure that my stay is without issue.

"Definition of Service " Read full review on TripAdvisor 3/29/2012 Vote

8. We did enjoy The front desk staff they were quick with solving issues and making my stay suitable.

"Front Desk " Read full review on TripAdvisor 3/4/2012 Vote

9. No major issues aside from the bathroom light burnt out right after check-in and we had to change rooms since it was really late.

"Just what you expect " Read full review on TripAdvisor 2/4/2012 Vote

10. Roxanne helped me with copies and then faxing them, she also took care of my breakfast b/c of the issues that I had.

"Stayed at better hotels but it wasn't the worst " Read full review on TripAdvisor 1/9/2012 Vote